# Field Supervisor- BTW at Ridezum > Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/lever%3Aridezum%3A42d9d5dd-dd67-4e81-b836-b06de009987d (read 2026-11-05). ## Facts (observed) - Company: [Ridezum](https://alderhq.app/companies/ridezum) - Location text: Los Angeles, CA - Where it can be done from (inferred): Onsite · United States (evidence: "Location: Los Angeles, CA") - Posted: 2026-10-22 (14 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.lever.co/ridezum/42d9d5dd-dd67-4e81-b836-b06de009987d ## Pay and sponsorship - Posted pay: $94k–$98k per year (from the listing's pay field) - Market band for similar posted roles (Los Angeles, n 639): p25 $62k, median $90k, p75 $135k ## Description (the employer's text) ### About Zūm Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 7,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. What Makes You Successful in This Role You're a safety-minded leader who loves being out in the field rather than behind a desk. You're naturally observant, catching safety issues before they become problems, and you know how to coach drivers in a way that's direct but respectful. You stay calm under pressure—whether you're responding to an accident scene, helping a new driver navigate a tricky route, or addressing a parent’s concern. You genuinely care about driver success and student safety, and you're not afraid to have tough conversations when needed. You're comfortable juggling route observations, incident investigations, documentation, and training support—all in the same day. You bring a steady, approachable presence that earns respect from drivers and builds confidence with schools and families. Responsibilities Route Oversight & Safety Compliance Conduct daily ride-alongs, route observations, and stop audits (AM/PM) to ensure safe and compliant operations while monitoring on-time performance and identifying operational inefficiencies Verify drivers follow proper student loading/unloading procedures in adherence to federal, state, and school district transportation regulations Perform random DOT compliance checks, verify documentation, inspect pre-trip/post-trip procedures and vehicle cleanliness, and monitor proper use of seat belts, student management procedures, and emergency evacuation readiness Driver Support, Coaching & Training Provide on-the-spot coaching and immediate written feedback when safety violations or procedural concerns arise, and follow up on performance metrics or operational issues Support new drivers with route-specific training, shadowing, and monitored practice drives while serving as first point of contact for guidance, conflict resolution, and real-time operational support Conduct informal reviews of safe-driving techniques and behavior-management strategies, and support or facilitate safety meetings, refresher trainings, annual recertifications, and track employee compliance for required certifications Incident Response & Operational Support Respond immediately to road calls, breakdowns, and accidents to ensure student safety, assist drivers, and conduct post-incident checks Complete initial incident reports, gather necessary information for Safety and Operations teams, and ensure timely communication to school districts and company leadership during safety-related events Document observations, coaching notes, and performance issues in required systems, and monitor yard operations to ensure buses are ready, fueled, and staged properly for routes Qualifications Basic Qualifications Possession of a Commercial Driver's License (CDL) Class A or B with Passenger (P) and School Bus Driver (S) endorsements and current DOT Medical Certificate Minimum of two (2) years of relevant industry experience in Safety Department operations, school bus operations, or dispatch Knowledge of local and state laws and regulations pertaining to the school bus industry and District policies (or learn within 60 days) Preferred Qualifications Demonstrated knowledge of school bus safety regulations and best practices CHP-certified School Bus Driver Instructor credential preferred (or ability to attain within 6 months) Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Aridezum%3A42d9d5dd-dd67-4e81-b836-b06de009987d and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.