# Program Management (Lender Management) - Senior Manager- Lending EMI at Paytm

> Onsite · India · Manager · Other · open. Source: https://alderhq.app/jobs/lever%3Apaytm%3A3a937ec5-b1a3-45f5-ba1e-90944b6775a6 (read 2026-11-06).

## Facts (observed)

- Company: [Paytm](https://alderhq.app/companies/paytm)
- Location text: Noida, Uttar Pradesh
- Where it can be done from (inferred): Onsite · India (evidence: "Location lists "noida"")
- Posted: 2026-09-17 (50 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/paytm/3a937ec5-b1a3-45f5-ba1e-90944b6775a6

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Delhi NCR, n 5): p25 ₹31.4L, median ₹31.4L, p75 ₹59.5L

## Description (the employer's text)

### About Paytm

Paytm is India's leading financial services company offering full-stack payments and financial

solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion

Indians into the mainstream economy through payments, commerce, banking, investments, and

financial services.

Profile: Program Manager + Lender Manager

Vertical: Lending EMI \|

Role: Program Management \|

### About the role

Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.

### Key Responsibilities

-Manage current and new lending partners for the product.

-Work with lenders on target setting, foll-ups, reconcilations and business growth.

-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).

-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.

-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.

-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.

-Maintain program documentation, SOPs, RACI, and change logs.

-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.

-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.

-Identify process gaps and drive continuous improvement across program and lender workflows.

-Prepare leadership MIS on program and lender health

### Why join us

We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!

### Compensation

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Apaytm%3A3a937ec5-b1a3-45f5-ba1e-90944b6775a6 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.