# Senior Relationship Executive at Ninja Van

> Hybrid · Philippines · Senior · Other · open. Source: https://alderhq.app/jobs/lever%3Aninjavan%3Aac7d3dae-2195-4265-9498-e6848359d2a5 (read 2026-11-06).

## Facts (observed)

- Company: [Ninja Van](https://alderhq.app/companies/ninja-van)
- Location text: Taguig, Philippines
- Where it can be done from (inferred): Hybrid · Philippines (evidence: "Location: Taguig, Philippines")
- Posted: 2026-09-23 (44 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/ninjavan/ac7d3dae-2195-4265-9498-e6848359d2a5

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Main Duties

- Manage and grow an assigned portfolio of corporate accounts by strengthening client relationships, retaining volume and revenue, and identifying cross-sell and upsell opportunities.
- Monitor account performance, shipment volume, SLAs, KPIs, and revenue, proactively addressing risks and developing action plans to drive account growth.
- Lead client business reviews and serve as a key point of contact, confidently presenting performance updates and addressing business concerns.
- Coordinate with Operations, Finance, and other internal teams to resolve client concerns, claims, disputes, and payment-related issues.
- Support the Relationship Manager through account reporting, onboarding activities, internal alignment, and mentoring of junior Relationship Executives.
### Qualifications

- Bachelor's degree in Business Administration, Sales, Marketing, Business Management, or a related field.
- At least 3 years of relevant experience in Account Management, Relationship Management, Stakeholder Management, or Client Coordination.
- Experience managing corporate, enterprise, or mid-to-large accounts is preferred.
- Proven ability to manage client relationships and drive cross-sell/upsell opportunities.
- Strong communication, negotiation, analytical, and stakeholder management skills.
- Confident in presenting business performance and addressing client concerns.
- Experience in logistics or e-commerce is preferred.
- Proficient in Microsoft Office and comfortable working with data and reports.
- Strong ownership, customer orientation, and leadership potential.
- Willing to attend client meetings/visits and work extended hours when necessary.
- Proficiency in Mandarin is a plus.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Aninjavan%3Aac7d3dae-2195-4265-9498-e6848359d2a5 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.