# Regional Service & Technical Training Manager at Jobgether > Remote · United States · Manager · Other · open. Source: https://alderhq.app/jobs/lever%3Ajobgether%3Ae4c2a8ea-ec19-444e-801f-2eacbce7aaad (read 2026-11-12). ## Facts (observed) - Company: [Jobgether](https://alderhq.app/companies/jobgether) - Location text: US - Where it can be done from (inferred): Remote · United States (evidence: "Location: US") - Posted: 2026-11-12 (0 days ago) - First seen by alder: 2026-11-12 · last verified: 2026-11-12 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.lever.co/jobgether/e4c2a8ea-ec19-444e-801f-2eacbce7aaad ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (United States, n 10997): p25 $80k, median $125k, p75 $163k ## Description (the employer's text) ### Accountabilities As Regional Service & Technical Training Manager, you will lead regional service coordination, provide technical expertise, and develop training initiatives to improve operational performance and customer experience. Your responsibilities will include: Coordinate regional service requests, schedules, and resources to ensure timely and effective customer support. Oversee installation, commissioning, calibration, and preventive maintenance activities for industrial process weighing systems. Maintain accurate service documentation and ensure compliance with established safety standards and service procedures. Act as an escalation point for complex product, application, and system-related technical issues. Provide remote and on-site troubleshooting support to customers and service partners to diagnose problems and restore reliable system operations. Investigate technical issues, document root causes and corrective actions, and collaborate with engineering teams when additional expertise is required. Assess technical training needs and develop practical learning programs tailored to customers, service partners, and internal employees. Deliver onsite, virtual, and factory-based training covering product operation, installation, commissioning, calibration, maintenance, and troubleshooting. Create and maintain training materials, practical exercises, and knowledge assessments to reflect evolving products and applications. Identify regional service coverage gaps and technical skill deficiencies, recommending initiatives to strengthen service capabilities. Onboard, train, and coach service providers on product functionality, diagnostic tools, and service best practices. Evaluate service partner readiness through practical demonstrations and provide ongoing guidance to reinforce technical knowledge. Collaborate with sales, product management, and engineering teams to align service and training activities with customer requirements. Communicate recurring field issues, application challenges, and customer feedback to support product, documentation, and process improvements. Support new product introductions by developing training resources and preparing service partners to deliver effective technical support. Monitor service response times, issue resolution rates, recurring problems, and customer feedback to identify improvement opportunities. Evaluate training effectiveness through participant feedback, knowledge assessments, and follow-up on practical application. Recommend and implement improvements to service procedures, training delivery, and technical resources to reduce recurring issues and enhance customer satisfaction. ### Requirements The ideal candidate combines strong technical knowledge of industrial weighing and instrumentation systems with proven experience in service coordination, troubleshooting, and technical training. The following qualifications are expected: High school diploma required; some college education preferred. At least 5 years of relevant professional experience in industrial instrumentation, process automation, or industrial weighing systems. Strong understanding of industrial weighing technologies, load cells, and field integration. Hands-on experience with installation, commissioning, calibration, preventive maintenance, and troubleshooting of industrial systems. Demonstrated ability to coordinate regional service operations and manage multiple customer support activities. Proven experience diagnosing and resolving complex technical and application-related issues. Experience developing and delivering technical training programs for customers, service partners, or internal teams. Ability to assess technical capabilities, identify knowledge gaps, and implement effective training and development initiatives. Strong collaboration skills and the ability to work effectively with sales, engineering, product management, and external service providers. Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to different audiences. ### How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Ajobgether%3Ae4c2a8ea-ec19-444e-801f-2eacbce7aaad and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.