# Payment Operations Analyst at Jobgether > Remote · Italy · Unspecified · Other · open. Source: https://alderhq.app/jobs/lever%3Ajobgether%3Ad80888cd-0822-4bbd-83f9-e9956273b964 (read 2026-11-06). ## Facts (observed) - Company: [Jobgether](https://alderhq.app/companies/jobgether) - Location text: Italy - Where it can be done from (inferred): Remote · Italy (evidence: "Location: Italy") - Posted: 2026-11-06 (1 days ago) - First seen by alder: 2026-11-06 · last verified: 2026-11-06 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.lever.co/jobgether/d80888cd-0822-4bbd-83f9-e9956273b964 - Skills listed (inferred): SQL ## Pay and sponsorship - Posted pay: €40k–€60k per year (from the description) ## Description (the employer's text) ### Accountabilities: Take ownership of checkout funnel health by identifying emerging issues, surfacing defects, and developing alerts and insights before they become business-critical. Lead root-cause investigations into payment funnel drop-offs and declining authorization rates, distinguishing technical issues from user behavior patterns. Analyze authorization rates, decline codes, and performance across multiple payment service providers (PSPs) to identify bottlenecks and prioritize improvements. Investigate payment performance issues, including processor outages and disruptions across different stages of the checkout journey. Develop and maintain reporting, dashboards, and alerts that provide reliable visibility into payment funnel performance. Support regular reporting to cross-functional teams, translating payment data and customer behavior insights into clear recommendations. Partner with Product, Engineering, Data Science, and Fraud teams to diagnose issues, coordinate investigations, and drive measurable improvements in authorization rates and conversion. Communicate technical findings and business impact clearly to stakeholders without specialist payments knowledge. Help establish and improve the team's diagnostic processes, contributing practical solutions and developing into a trusted point of contact for payment funnel health. ### Requirements Hands-on experience working with payment funnels in a complex, multi-provider environment. Strong understanding of payment concepts and processes, including interchange, decline codes, foreign exchange (FX), tokenization, 3D Secure (3DS), and fraud fundamentals. Demonstrated experience conducting root-cause analysis of payment funnel drop-offs, authorization declines, and performance patterns, with the ability to distinguish technical causes from behavioral factors. Strong SQL skills and the ability to independently investigate payment data and identify meaningful trends. Ability to interpret complex technical findings and customer behavior insights and communicate them clearly to non-technical stakeholders. Practical understanding of payment service provider performance and the factors affecting authorization and conversion. Familiarity with self-service business intelligence (BI) or dashboarding tools is an advantage. Experience conducting comparative analysis across multiple payment service providers is beneficial. Ability to work effectively in ambiguous, fast-changing, or high-growth environments without relying on fully established processes. A proactive, independent approach to problem-solving, with the initiative to investigate issues, test ideas, and develop solutions. Strong communication and collaboration skills, particularly when working with cross-functional teams. Good English communication skills are required; professional fluency is preferred. ### Benefits Annual salary range of €40,000–€60,000, depending on experience and role scope. Opportunity to participate in an Employee Stock Options program. Performance-based and referral bonus opportunities. Additional paid leave and a personal learning budget through various bonus programs. Paid volunteering opportunities. Flexible work location, with options to work remotely, from an office, or while traveling. Opportunities to contribute to the growth and development of an international digital product. Professional development supported by structured feedback and promotion processes. Opportunities for accelerated personal and professional growth within an international team. ### How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Ajobgether%3Ad80888cd-0822-4bbd-83f9-e9956273b964 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.