# Business Process Manager at Jobgether

> Remote · Italy · Manager · Other · open. Source: https://alderhq.app/jobs/lever%3Ajobgether%3A8de75e2e-e400-47f1-bd7b-e154e1f95658 (read 2026-11-12).

## Facts (observed)

- Company: [Jobgether](https://alderhq.app/companies/jobgether)
- Location text: Italy
- Where it can be done from (inferred): Remote · Italy (evidence: "Location: Italy")
- Posted: 2026-11-12 (0 days ago)
- First seen by alder: 2026-11-12 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/jobgether/8de75e2e-e400-47f1-bd7b-e154e1f95658

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Accountabilities:

- Business Process Analysis and Optimization:
- Analyze existing processes across Product teams to identify bottlenecks, duplicated responsibilities, inefficiencies, and opportunities for improvement.
- Design and implement optimized workflows, identifying automation opportunities and evaluating their expected operational impact.
- Develop practical recommendations to improve productivity, efficiency, and process transparency.
- Process Standardization and Operational Management:
- Contribute to the development, standardization, and implementation of consistent operating principles across the Product department.
- Establish and improve processes for planning, prioritization, request management, dependency coordination, responsibility allocation, and escalation procedures.
- Coordinate operational initiatives and process changes, monitoring timelines, progress, dependencies, risks, and blockers.
- Facilitate effective communication between teams to ensure smooth implementation of operational improvements.
- Jira Management and Automation:
- Develop Jira Cloud as a centralized platform for task management, initiative tracking, and operational planning.
- Gather stakeholder requirements and translate them into technical specifications for Jira spaces, boards, workflows, and automation rules.
- Coordinate the implementation, testing, and acceptance of Jira configuration changes.
- Continuously improve Jira functionality to support the specific needs of different Product teams.
- Performance Monitoring and Reporting:
- Develop operational metrics and define requirements for dashboards and reporting systems.
- Analyze performance indicators, identify deviations and operational bottlenecks, and recommend corrective actions.
- Improve the predictability, transparency, and efficiency of team operations through data-driven insights.
- Documentation and Change Management:
- Drive the adoption of new processes, standards, and operational practices across teams.
- Collect feedback, monitor adoption levels, and evaluate the effectiveness of implemented changes.
- Build and maintain a centralized operational knowledge base in Confluence, including process maps, standard operating procedures (SOPs), guidelines, instructions, templates, and responsibility matrices.
- Ensure that operational documentation remains accurate, structured, accessible, and up to date.
### Requirements

- At least 3 years of professional experience in Operations, Product Operations, Business Process Management, or a related role within IT companies.
- Proven experience analyzing, modelling, standardizing, and optimizing business processes, particularly across teams with different operational structures.
- Demonstrated ability to manage end-to-end process improvement initiatives, from identifying problems and gathering requirements to designing solutions, implementing changes, and evaluating results.
- Strong hands-on experience with Jira Cloud and Confluence, including adapting these tools to different team requirements.
- Advanced knowledge of Jira functionalities, including boards, workflows, JQL, dashboards, Jira Plans, and Automation.
- Experience gathering, analyzing, and formalizing business and technical requirements, preparing technical specifications, and coordinating solution testing and acceptance.
- Good understanding of Agile methodologies, including Scrum and Kanban, with practical experience in request intake, backlog management, prioritization, planning, and task tracking.
- Ability to develop operational dashboards and reports, interpret key performance metrics, identify bottlenecks, and translate findings into actionable improvement recommendations.
- Strong experience creating and maintaining structured documentation in Confluence, including SOPs, process maps, internal guidelines, instructions, templates, and role and responsibility descriptions.
- Excellent analytical and problem-solving abilities, with a structured and detail-oriented approach to complex operational challenges.
- Strong communication and stakeholder management skills, with the ability to coordinate multiple teams and facilitate organizational change.
### How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Ajobgether%3A8de75e2e-e400-47f1-bd7b-e154e1f95658 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.