# Inside Sales Manager at Wing Assistant > Remote · Norway · Manager · Other · open. Source: https://alderhq.app/jobs/lever%3Agetwingapp%3A3ebfeba7-bd36-4b0e-85dc-5f4a4d148d45 (read 2026-11-04). ## Facts (observed) - Company: [Wing Assistant](https://alderhq.app/companies/wing-assistant) - Location text: Oslo - Where it can be done from (inferred): Remote · Norway (evidence: "Location: Oslo") - Posted: 2026-07-28 (99 days ago) - First seen by alder: 2026-11-03 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.lever.co/getwingapp/3ebfeba7-bd36-4b0e-85dc-5f4a4d148d45 ## Pay and sponsorship - Posted pay: not posted ## Description (the employer's text) ### Responsibilities ### What You’ll Own ### Team Leadership • Manage and develop the inbound follow-up team, including SDRs and Sales Associates • Conduct regular 1:1s, coach performance, and hire as the team scales • Own the pairing model between Sales Associates and Account Executives • Establish cadence standards, ownership rules, and CRM hygiene expectations • Manage the Sales Trainer and own onboarding and ramp-up for all new sales hires ### Follow-Up and Mid-Funnel Conversion • Design, write, and A/B test follow-up sequences across email and chat • Use reply rate, re-engagement rate, and conversion as your primary scorecards • Build and manage the no-show recovery motion for cancellations and missed demos • Turn missed and cancelled demos into rebooked conversations • Build and run reactivation campaigns for aged and closed-lost opportunities • Reduce stage-to-stage drop-off across the funnel, beginning with the weakest-performing stage ### Channel Partner Lead Management • Oversee the handling of leads and opportunities generated through channel partnerships • Establish clear ownership, follow-up, and reporting standards for partner-sourced opportunities • Track channel partner performance and evaluate its effectiveness as a source of new business ### Sales Quality and Coaching • Review recorded calls and demos using a written sales scorecard • Maintain a fixed monthly call-review coverage target for every representative • Coach Account Executives on discovery, objection handling, urgency, and securing second calls • Run regular calibration sessions to ensure consistent scoring and coaching standards • Join live deals when a representative needs support moving an opportunity forward ### Knowledge and Compliance • Own the sales knowledge base as the company’s single source of truth • Maintain the content that powers our AI sales chat assistant • Establish a regular review cadence so customer-facing information remains accurate and current • Ensure claims made by sales representatives and automated channels are accurate and compliant ### What You’ll Be Measured On • Demo no-show and cancellation recovery rate • Customer response-time SLA • Deal conversion rate • Sales cycle length • Average contract value per deal • Follow-up reply rate • Touches-per-deal compliance • Second-call booking rate • Stage-to-stage funnel conversion • Demo-to-close rate • Revenue recovered from aged and closed-lost pipeline • Call scorecard coverage, including documented coaching feedback for every representative ### Requirements ### Requirements • At least 4 years of experience in inside sales, sales development, revenue operations, or a similar commercial role • At least 2 years of experience managing or coaching a sales team • Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance • Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion • Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression • Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback • Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels • Strong CRM discipline and experience working with platforms such as HubSpot or Salesforce • Comfortable using data to diagnose funnel problems, set targets, and manage performance • Strong written and verbal English communication skills • Willingness and ability to work Pacific Time hours ### Preferred • Experience managing both SDRs or Sales Associates and Account Executives • Experience owning sales onboarding, training, and rep ramp-up programs • Experience building no-show recovery, closed-lost reactivation, or aged-pipeline campaigns • Familiarity with AI-enabled sales tools, conversation intelligence, and sales automation platforms • Experience working in a high-growth startup, SaaS, staffing, outsourcing, or technology-enabled services company • Experience managing leads generated through channel partnerships • Familiarity with compliance, sales claims management, and maintaining a customer-facing knowledge base --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Agetwingapp%3A3ebfeba7-bd36-4b0e-85dc-5f4a4d148d45 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.