# regional collection manager bangalore - flows at CRED

> Onsite · India · Manager · Other · open. Source: https://alderhq.app/jobs/lever%3Acred%3Ae7edcd33-9faa-4e2f-8a87-4a88719f94ec (read 2026-11-04).

## Facts (observed)

- Company: [CRED](https://alderhq.app/companies/cred)
- Location text: bengaluru
- Where it can be done from (inferred): Onsite · India (evidence: "Location lists "bengaluru"")
- Posted: 2026-08-21 (75 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.lever.co/cred/e7edcd33-9faa-4e2f-8a87-4a88719f94ec

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Bengaluru, n 20): p25 ₹3.2L, median ₹12.5L, p75 ₹66.9L

## Description (the employer's text)

prefr (operated by CreditVidya) is a digital-first lending platform that makes credit accessible to millions across India. with loan offerings ranging from ₹50,000 to ₹5 Lakh, we’re enabling instant personal loans and flexible pay-later credit lines, especially for first-time borrowers and underserved regions. backed by RBI-approved NBFC partnerships, we’ve built a platform that uses selfie-based KYC, minimal documentation, and AI-powered underwriting to disburse loans within minutes.

### what will you do?

- own collection performance for the assigned geography and buckets; understand local portfolio characteristics, monitor portfolio movement, and drive resolution and recovery outcomes.
- lead, coach, and develop the collections team; set clear expectations, review productivity and performance, and drive the team towards collection targets.
- manage collection agencis across the assigned geography; ensure adequate capacity, drive productivity and resolution outcomes, and maintain adherence to quality and compliance standards.
- own resolution and recovery targets for the assigned portfolio; analyse MIS and key recovery metrics, identify performance gaps, and implement corrective actions to improve outcomes.
- lead the implementation of collection strategies across calling and field operations, including tracing, legal recovery, dual allocation, and other relevant recovery levers.
- ensure adherence to collection processes, RBI guidelines, company policies, and Prefr’s code of conduct; proactively identify and address compliance or process gaps.
- ensure disciplined execution of field operations by tracking input metrics such as visits, on-time visits, allocation, and disposition.
- manage the region in a cost-effective manner and ensure collection costs remain within defined guardrails.
- proactively identify geographical, capacity, agency, and portfolio-level challenges and raise timely red flags.
- work closely with operations, risk, legal, analytics, and strategy teams to resolve dependencies and improve collection outcomes.
- provide feedback and recommendations to central strategy and policy teams based on regional challenges and opportunities.
- play an active role in hiring and developing collection talent for the region and contribute to hiring across other regions as required.
### you should apply if you:

- have 10+ years of experience in collections, preferably across unsecured PL portfolios.
- have strong knowledge of the geography being hired for and the local collections ecosystem.
- have experience managing large portfolios, collection teams, and agency partners.
- have strong understanding of recovery metrics, collection strategies, and portfolio performance.
- are data-driven, result-oriented, and able to diagnose and solve collection challenges.
- have strong understanding of the code of conduct and can drive compliant, customer-centric collections.
- are proficient in the local language and comfortable working with cross-functional teams.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/lever%3Acred%3Ae7edcd33-9faa-4e2f-8a87-4a88719f94ec and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.