About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Embedded build

Co-build integrations, prototypes and agents with customer engineering teams in fixed-time engagements measured in weeks to months: production-quality code with a declared destination and a maintainer of record.
Co-author the specification with your Forward Deployed Product Manager, and agree scope and success measures with the customer before you build.
Prototype on the customer’s real data within the first few weeks, then harden it for production: security review, monitoring, and evals for AI-driven workflows.
Design and ship production agents and multi-agent workflows: tool and function calling, sub-agents, orchestration, and MCP servers and clients, with context and retrieval engineered for quality, latency and cost.
Integrate Zuora with the customer’s existing stack, including third-party metering and entitlement tools and ERP, CRM and finance systems, with Zuora as the order-to-revenue system of record.
Build AI-monetization integrations: usage and AI-credit metering feeds, credit wallets and drawdown, and the billing and revenue flows behind them.
Take Zuora’s new AI agents into their first customer deployments, extending the platform toward new use cases and new customer segments.

Agent quality and control

Build eval harnesses and golden datasets with your Forward Deployed Product Manager and customer experts. Set acceptance thresholds and run evals in CI to gate every change.
Implement guardrails and human-in-the-loop controls: least-privilege access, approval gates for write actions, and segregation of duties.
Instrument everything (tracing, logging of prompts, inputs, outputs and model versions) so every agent action can be reconstructed for audit.
Build with AI coding agents (Claude Code, Cursor or similar) as an everyday practice, and review their output with production rigor.

Product feedback loop

File gap reports into the product roadmap. You’re the highest-fidelity sensor the product org has on what customers actually need built.
Write the engagement Brief at exit, our standard write-up of what was built, what broke, what’s reusable and where it should live next. Turn what works into reusable components.

Ownership & handoff

Hold the warranty window (roughly 30–60 days after go-live), then hand off to the named maintainer of record with runbooks and documentation. FDE doesn’t keep a maintenance book of business.
An engagement isn’t done until the customer’s own team can run what you built without you in the room. Upskilling them is part of the build, not an afterthought.

Multiply what you build

Delegate to agents and pull in Zuora engineers, partners and the customer’s engineers so the work moves faster than one person could carry it.
Leave behind tools, components and agents that make the next engagement faster.
Onboard new teammates inside live engagements on a watch one → do one → teach one progression.

What success looks like

Customers adopt what you build: Zuora’s agents and AI-monetization capabilities are live in production and in daily use, and more of the customer’s quote-to-cash runs on Zuora.
The customer’s team runs it without you, and the engagement leads to the next one: an expansion, a renewal or a reference.
Every engagement makes Zuora stronger: reusable components, product gaps closed, and a faster path for the next customer.

About You

What we look for

Builder. Show us what you’ve built: a product, integration, agent or tool you shipped that real people use. Walk us through the decisions, the trade-offs and what broke.