# Principal Customer Solution Engineer at Zuora > United Kingdom · Principal · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Azuora%3A8197632 (read 2026-11-04). ## Facts (observed) - Company: [Zuora](https://alderhq.app/companies/zuora) - Location text: Sydney, New South Wales, Australia; Sydney - Where it can be done from (inferred): United Kingdom (evidence: "Location: Sydney, New South Wales, Australia; Sydney") - Posted: 2026-10-08 (27 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://boards.greenhouse.io/zuora/jobs/8197632?gh_jid=8197632 - Skills listed (inferred): Java, Ruby/Rails, PHP ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Sydney, n 3): p25 AUD 222k, median AUD 303k, p75 AUD 316k - H-1B filings at this company for similar roles, FY26: 21, median offered wage $174k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance)) - Licensed UK sponsor: registered as "Zuora UK Limited" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers)) ## Description (the employer's text) ### About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. ### The Opportunity At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We’re looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world’s most innovative companies. As a trusted partner to our Account Executives, you’ll tackle complex, business-critical challenges that define digital transformation. You’ll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy. In this role, you’ll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow. ### What you’ll do - Become an expert in Zuora’s platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training. - Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics. - Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation. - Build and present customized use-case demonstrations tailored to each customer’s industry and objectives. - Differentiate Zuora’s solutions by addressing technical objections, mitigating risks, and securing the technical win. - Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs. - Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment. - Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora’s footprint. - Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences. - Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert. - Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. - Travel as needed within your territory. ### About You - 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.). - A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes. - Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences. - Strong understanding of value-based selling and SaaS / cloud business models. - Familiarity with subscription and recurring revenue models. - Experience with structured sales methodologies such as MEDDIC or Value Selling. - Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby). - Bachelor’s degree or relevant FinTech or enterprise software experience. ### About the Team The Customer Solution Engineering team is a core partner in Zuora’s growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers’ most critical monetization and quote-to-cash challenges. You’ll join a highly collaborative, curious, and impact-driven group that: - Works closely with Sales, Product, and Customer teams to shape deals and influence product direction. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Azuora%3A8197632 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.