Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.

In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively.

This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands.

At Yext, our Systems Engineers craft the underlying infrastructure that powers the Yext platform that entails adapting the best open-source and commercial software into an infrastructure architecture that our software engineers can use to develop our products and services. We’re looking for systems engineers who are passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, while helping software engineers use them effectively.

We work in an agile environment with regular demos that keep teams aligned and give engineers clear visibility into the impact of their work. From day one, you’ll contribute directly to the codebase, learn from experienced engineers from a wide range of leading universities and technology companies, and build the skills needed to take on increasingly complex technical challenges.

What You’ll Do

Contribute to the building, maintaining, and improvement of infrastructure systems that power our core SaaS platform, with a focus on performance, security, reliability, and developer experience
Collaborate effectively with Product Engineering, SRE, and Security teams to support infrastructure projects from planning through production
Evaluate existing systems and contribute to improvements that increase scalability, resilience, and operational efficiency
Build and manage infrastructure using infrastructure-as-code tools such as Terraform, Pulumi, or similar technologies
Use configuration management tools such as Ansible, Chef, or similar to improve consistency and automation across environments
Support containerized platforms and orchestration systems, including technologies such as Docker, Kubernetes, ECS, or Nomad
Contribute to observability and operational excellence through monitoring, logging, alerting, and instrumentation improvements
Document system designs, platform standards, and operational best practices, and help developers use them effectively
Participate in an on-call rotation and help maintain the health, availability, and performance of production systems
Participate in an on-call rotation, respond to production incidents, and contribute to follow-up efforts that improve the health, availability, and performance of production systems.
Write clean, tested, and well-documented code
Learn to diagnose technical problems, use engineering tools effectively, and ask thoughtful questions when additional input is needed
Participate in code reviews and learn to evaluate technical approaches and implementation choices
Use AI-assisted development tools thoughtfully to accelerate learning and engineering work, explore solutions, improve code quality, and reduce repetitive tasks