Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

VML Luxembourg

VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.

The opportunity

The Program Manager leads complex, high-value client Programs and portfolios, overseeing multiple projects, workstreams, brands and markets to ensure coordinated and successful delivery. The role combines senior client partnership, strategic thinking and strong operational and commercial ownership.

Acting as a trusted and credible partner to the client, the Program Manager builds lasting relationships, understands business priorities, provides strategic guidance and inspires confidence through proactive communication and sound judgement. At the same time, they maintain oversight of Program delivery, ensuring that teams, resources, priorities, timelines, dependencies, risks and budgets are effectively managed and aligned with client objectives, while driving quality, efficiency and profitability.

Working closely with Client Leads, Project Managers, Content Specialists, and other team members, the Program Manager ensures alignment across disciplines, fosters collaboration and brings the right people together to deliver against client needs.

This role is suited to an experienced professional who can operate confidently at both strategic and operational levels, lead complex delivery environments, influence stakeholders and bring together multiple teams and capabilities.

What you’ll be doing

Program leadership & delivery | Lead complex, high-value and high-volume client Programs involving multiple brands, retailers, workstreams and markets. Maintain oversight of Program objectives, priorities, milestones, dependencies, resources and deliverables, ensuring coordinated and successful execution across all projects.
Client partnership & relationship management | Act as a senior and trusted partner to the client, building strong, lasting relationships and developing a deep understanding of their business priorities and challenges. Lead senior client conversations, provide strategic guidance, proactively identify opportunities and inspire confidence through sound judgement, clear communication and consistent follow-through.
Strategic & operational planning | Translate client business objectives and scopes into Program roadmaps, delivery strategies, governance structures and operational plans. Establish priorities, allocate resources and coordinate activities with the respective Project Managers to ensure effective execution.
Integrated delivery & coordination | Oversee execution across internal teams, partner agencies, client stakeholders and external suppliers. Manage cross-project dependencies, resolve conflicts and ensure clear ownership, accountability and collaboration.