Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

The opportunity

The Account Manager is the day-to-day owner of one or more client accounts. The role builds strong, trust-based client relationships, drives the smooth delivery of creative projects from brief to launch, and protects both the quality of the work and the financial health of the account. The Account Manager partners closely with creative, strategy, production and finance colleagues, and acts as the agency's most visible face to mid-level client stakeholders.

What you’ll be doing

Build strong, trust-based relationships with day-to-day client stakeholders and agency colleagues
Become the knowledge keeper and promoter for the client's business, brand and category
Understand client needs, identify new business opportunities within the existing portfolio, and proactively bring agency thinking to the client
Provide superior customer service and ensure client satisfaction across every interaction
Develop and implement plans to manage and grow assigned accounts
Work with the creative, strategy and production teams to ensure work progresses through the agency as planned and on time; initiate changes or improvements when needed
Accurately scope and schedule creative and production projects across multiple channels
Present and sell creative ideas and production estimates to clients; defend creative ambition with confidence
Understand the big-picture finances of assigned accounts — income, profit, scope and contract
Manage estimates, billing and cost control to protect account profitability
Identify and act on opportunities to grow revenue and deliver added value to clients
Communicate and coordinate with internal teams to deliver integrated solutions on time and on budget
Support and guide Junior Account Managers and interns; share knowledge and act as a role model
Stay current on trends in media, communications and technology, and embrace new creative opportunities as they emerge
Using the Timesheet logging system to report worklogs and project status
Proactively take part and clearly communicate through the full project lifecycles

What we want from you

3–5 years of account management experience in a creative or advertising agency
Ability to thrive in a complex stakeholder management environment and comfortable juggling multiple workstreams while adapting to shifting client needs
Experience contributing to strong creative campaign work and partnering with large, cross-functional teams
Ability to accurately scope and schedule complex creative and production projects
Proven organisational and planning skills — must be precise and detail-oriented
Proactive approach to developments in media and communications channels and the imagination to embrace new creative opportunities
Strong presentation skills and excellent verbal and written communication skills in English and Hungarian
Sound understanding of agency financials — estimates, profitability, billing
Confident user of project management, productivity and emerging AI tools that support agency work
BA/BS degree in marketing, communication, business or closely related areas

In return, this is what you can expect from us

Private health insurance package (for employees working with us for a year and more)