# Senior CRM Strategist at Wunderman Thompson > United States · Senior · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Awundermanthompson%3A8545218002 (read 2026-11-04). ## Facts (observed) - Company: [Wunderman Thompson](https://alderhq.app/companies/wunderman-thompson) - Location text: Austin, Texas, United States; MAP United States - Where it can be done from (inferred): United States (evidence: "Location: Austin, Texas, United States; MAP United States") - Posted: 2026-05-13 (175 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://www.vml.com/careers/job/8545218002?gh_jid=8545218002 ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Austin, n 20): p25 $111k, median $130k, p75 $154k - H-1B filings at this company for similar roles, FY26: 4, median offered wage $99k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance)) ## Description (the employer's text) ### Who We Are VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML. We are seeking a Senior CRM Strategist to drive the development and execution of omnichannel CRM strategies for one of our top- tier global clients. If you possess a proven track record of strategic thinking at the intersection of customer experience, data, and digital ecosystems, and thrive within a dynamic agency environment, then we would love to hear from you. ### What will your day look like? As a Senior CRM Strategist, you will: - Be working in a smaller client strategy team as part of a broader and growing Experience Strategy team at VML MAP with colleagues around the globe. - Own and drive strategic deliverables, leading the development of integrated channel plans that define the overarching strategy across diverse touchpoints and journey creation. Guide the integration of these strategies across critical digital ecosystems, including email, mobile apps, social media, and emerging platforms, ensuring cohesive and impactful customer experiences. - Lead and Influence Cross-Functional Teams, serving as the strategic bridge between CX, performance marketing, creative, media, and data teams. You will drive optimization of end-to-end customer engagement, ensuring strategic alignment and seamless execution. - Oversee and synthesize research and analysis. You will facilitate and lead strategic workshops, extracting insights and translating complex data into impactful, executable strategies, detailed personas, and comprehensive customer journey blueprints that inform strategic decisions. - Craft compelling narratives and elevate our thought leadership within the industry, positioning VML MAP as a strategic partner. ### Who are you going to work with? At VML MAP, you will become part of a dynamic and international environment with strong opportunities for both personal and professional development. You will collaborate closely with specialists across the wider VML MAP organization - including experts in technology, data, creative, and client leadership - across our global offices. You will also work directly with client stakeholders across multiple functions, including marketing, sales, digital, and technology. Our global client base spans industries such as FMCG, retail, fashion, automotive, and financial services. In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital, and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, and financial services. ### What do you bring to the table? - Strong experience in CRM, customer experience strategy, or strategic planning roles. Both agency and client-side experience are welcomed. - Global outlook: experience working on and delivering CRM strategies and communications for a large-scale global client. - Self-Starter: the ability to make an impact quickly, identify the opportunities and become a trusted expert in the team and by the client. - Strong communication skills: ability to present confidently and lead client meetings and workshops. - Storytelling prowess: Proven ability to craft compelling, data-backed strategic narratives that inspire, influence, and secure buy-in from senior clients and internal stakeholders. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Awundermanthompson%3A8545218002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.