# Provider Growth & AI Agent Operations Lead at Wonderschool

> United States · Staff · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Awonderschool%3A7792214003 (read 2026-11-07).

## Facts (observed)

- Company: [Wonderschool](https://alderhq.app/companies/wonderschool)
- Location text: San Francisco; United States
- Where it can be done from (inferred): United States (evidence: "Location: San Francisco; United States")
- Posted: 2026-10-17 (20 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/wonderschool/jobs/7792214003

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (SF Bay Area, n 789): p25 $177k, median $210k, p75 $250k

## Description (the employer's text)

### Provider Growth & AI Agent Operations Lead

Location: San Francisco (Rincon Hill)

### Company Overview

Mission: Make high-quality early childhood education accessible to all by empowering childcare providers with tools and support while helping parents find quality learning environments.

What We're Building: A category-defining platform at the intersection of marketplace, SaaS, and public sector systems, increasingly powered by AI. Wonderschool helps providers manage operations, governments run large-scale childcare programs, and families find trusted care. Series B backed by a16z, Goldman Sachs, and First Round.

Company Culture: Small, fast-moving team that values ownership, rapid experimentation, and modern tools including AI and automation to increase leverage and impact.

### Role Summary

Focus: Own the provider customer lifecycle funnel from first touch through expansion and cross-sell. You'll drive 3-5x revenue growth over 12-18 months through go-to-market execution, high-touch customer success, and enabled product-led growth. The vast majority of your work will be identifying and capturing cross-sell opportunities across our provider base. You'll combine hands-on operator skills, funnel management, and team leadership to unlock revenue by connecting providers with additional Wonderschool solutions.

### Key Responsibilities

### Own the Provider Funnel and Cross-Sell Growth

- Own end-to-end conversion and customer lifecycle funnel for non-paying providers becoming paying customers and identifying cross-sell expansion opportunities
- Develop deep understanding of provider pain points, business models, and decision-making frameworks
- Serve as the primary voice of the customer in product and business strategy discussions
- Identify and pursue expansion opportunities with existing customers across the full Wonderschool product suite
- Test and recommend pricing and packaging models to optimize conversion, expansion, and revenue
- Build measurement systems to track revenue impact of initiatives
- Set ambitious revenue targets and execute toward them with discipline
### Enable Product-Led Growth Through Sales, Customer Success, and Account Management

- Support and activate product-led growth motions by building exceptional onboarding and success experiences that drive adoption and cross-sell
- Lead and manage provider success team executing customer success calls, account management, and quarterly business reviews
- Design and scale repeatable playbooks for provider onboarding, activation, and expansion across the product suite
- Develop coaching and enablement systems for small business consulting covering pricing, budgeting, operations, and growth strategies
- Build systems to identify at-risk providers and execute proactive retention strategies
- Establish clear accountability and performance metrics tied to revenue and customer outcomes
- Create a provider community and usage model around Wonderschool tools
### Deploy AI Agents to Support Sales, Success, and Cross-Sell

- Partner with engineering to design and deploy AI agents that support provider engagement and drive cross-sell opportunities at scale:
- Sales agents for automated outreach, nurturing, and conversion support
- Onboarding agents for intake qualification, goal-setting, and tool enablement
- Account management and expansion agents for ongoing engagement, cross-sell identification, and retention
- Define agent personas, messaging frameworks, and success metrics
- Review, iterate on, and approve all agent communications
- Manage agent performance, measure impact on revenue and cross-sell conversion, and optimize continuously
- Develop playbooks for seamless agent-to-human handoffs in complex scenarios
### Cross-Functional Leadership and Collaboration

- Collaborate closely with Product to inform roadmap based on provider feedback and revenue impact data
- Partner with Engineering to scope and execute agent builds and improvements
- Work with Sales on government sales dynamics, enterprise pricing, and procurement
- Influence company strategy on provider positioning, messaging, and go-to-market approach

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Awonderschool%3A7792214003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
