# General Manager at Via > United States · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Avia%3A8845367002 (read 2026-11-13). ## Facts (observed) - Company: [Via](https://alderhq.app/companies/via) - Location text: Rochester, MN; Rochester - Where it can be done from (inferred): United States (evidence: "Location: Rochester, MN; Rochester") - Posted: 2026-09-25 (49 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/via/jobs/8845367002 ## Pay and sponsorship - Posted pay: $110k–$160k per year (from the description) - Market band for similar posted roles (United States, n 11153): p25 $80k, median $125k, p75 $163k ## Description (the employer's text) Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! ### What You'll Do - Manage the on-site daily operations of Via’s service in Rochester, MN - Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team - Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment - Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations - Liaise closely with Via senior management and Via’s external partners - Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis - Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. - Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations ### Who You Are - Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree - Must be local or willing to relocate to Rochester, MN - Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility - Savvy and tactful communicator: you intuitively find the right tone in every situation - Foster a culture deeply committed to providing a world class customer service experience - Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously - Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams - Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly - Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with - Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility - Problem solver; you don’t accept the status quo and are always looking for creative solutions ### Compensation and Benefits - Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. - Base salary range: $110,000-$160,000 / year - Relocation coverage available - We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Avia%3A8845367002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.