# General Manager at Via > United States · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Avia%3A8728629002 (read 2026-11-14). ## Facts (observed) - Company: [Via](https://alderhq.app/companies/via) - Location text: Montgomery, AL; Montgomery - Where it can be done from (inferred): United States (evidence: "Location: Montgomery, AL; Montgomery") - Posted: 2026-08-19 (87 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/via/jobs/8728629002 ## Pay and sponsorship - Posted pay: $110k–$160k per year (from the description) - Market band for similar posted roles (United States, n 11153): p25 $80k, median $125k, p75 $163k ## Description (the employer's text) Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! ### What You'll Do - Manage the on-site daily operations of Via’s service in Montgomery - Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team - Manage and mentor the on-site team of dispatchers and shift managers - Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations - Liaise closely with Via senior management and Via’s external partners - Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis - Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. - Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations - Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. ### Who You Are - Experienced operations manager, with a minimum of 6+ years of experience - You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility - You are a savvy and tactful communicator: you intuitively find the right tone in every situation - You desire to foster a culture deeply committed to providing a world class customer service experience - You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously - You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams - You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly - You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with - You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility - You are a problem solver; you don’t accept the status quo and are always looking for creative solutions - Experience working in transit a plus - Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment. ### Compensation and Benefits - Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. - Base salary range: $110,000-$160,000 - We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Avia%3A8728629002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.