Continuous Improvement Project Manager

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You

You know the challenges in manufacturing and operations, and you believe there is a better way
You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives
You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
You understand the business impact of operational improvements
You’re ready for a start-up environment as part of a fast growing SAAS company
You are comfortable working with digital tools and have a willingness to adopt new AI-assisted workflows as they are introduced to the PS org

What skills do I need?

5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
Experience working with manufacturing operations
Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
You will be among the first practitioners to help Tulip define what AI-first delivery looks like — training and tooling will be provided, but intellectual curiosity is expected

Nice to have

Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar)
Lean/ Six Sigma
Agile and/ or scrum methodologies
PMP
Life sciences manufacturing experience

Key Responsibilities

Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
Collaborate with internal experts and customers to define project success and requirements
Lead organization of information and communication to allow teams to focus on project work
Provide expertise and thought leadership to guide customers through manufacturing digital transformations
Understand technical project details enough to manage and escalate when needed
Scope and quote projects for customers
Contribute to internal process development and continuous improvement
25% expected travel

Key Collaborators

Customers
Internal customer-facing technical teams
Sales/ commercial
Tulip’s partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues