Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it.

OUR MISSION

True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors — enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.

OUR VALUES

Be the offset. We create asymmetric advantages with creativity and ingenuity.
What would it take? We challenge assumptions to deliver ambitious results.
It’s the people. Our team is our competitive advantage and we are better together.

BENEFITS & PERKS*

Best-in-class healthcare: 100% company-paid medical, dental, and vision coverage for you and your dependents, with HSA/HRA options
Generous time off: Flexible Time Off (FTO) for exempt employees, accrued PTO of up to 25 days for non-exempt employees, plus 12 paid holidays; Parental Leave; Sick Leave
Fuel for your day: Daily catered lunch and unlimited snacks for in-office employees
And more: 401(k) retirement plan, fitness reimbursement, and Dog Fridays
Equity participation: Equity is included as part of our total compensation package, giving you an opportunity to share in the company’s success.

*Do not apply to fixed term and temporary roles

YOUR MISSION

True Anomaly is looking for you, a frontline operational resource responsible for day-to-day PLM administration, user support, and system maintenance. Ensures smooth operations, manages license allocation, and provides first-line technical support. Combines foundational Teamcenter and xCAD experience with strong customer service orientation. This role offers significant growth opportunity to develop deep PLM expertise

RESPONSIBILITIES

Be a positive and primary source of support for users interacting with Teamcenter,

facilitating their needs

Manage daily user accounts, permissions, and technical support via ticketing system; triage

and escalate complex issues

Conduct user training and onboarding; document support interactions and maintain

knowledge base

Monitor and manage license allocation (Teamcenter, NX, SolidWorks, Simcenter); track

usage patterns and identify bottlenecks

Generate usage reports with optimization recommendations; coordinate vendor

relationships for renewals and troubleshooting

Perform basic Teamcenter configuration using BMIDE; monitor environment health and

execute maintenance tasks

Track performance metrics; coordinate with IT on infrastructure issues; maintain

documentation and runbooks

Identify recurring issues and propose improvements; participate in upgrade planning and

testing; develop PLM expertise

Support develop and maintain standard CAD libraries

QUALIFICATIONS

1-3 years PLM administration, IT support, or related technical role with Teamcenter

exposure

Bachelor's degree in Computer Science, IT, Engineering, or related field OR equivalent practical experience with technical training
Siemens Teamcenter certification or equivalent; hands-on Teamcenter and Active Workspace experience; BMIDE configuration familiarity
CAD systems (NX or SolidWorks); license management tools (FlexLM, RLM); basic SQL for database queries
Windows/Linux knowledge; CAD/PLM concepts; ticketing systems; basic scripting exposure (PowerShell, Python, Bash)
Excellent customer service with patience and positive attitude; strong communication skills; self-motivated learner
Effective prioritization and time management; detail-oriented with strong documentation habits
Collaborative team player; adaptable to fast-paced environments

PREFERRED SKILLS AND EXPERIENCE

Aerospace/defense/regulated manufacturing background; BOM structures and change management understanding; Jira/Confluence experience; customer support experience; ITIL foundation

COMPENSATION

Base Salary: $80,000 - $130,000
Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.