What do we do?

Triple Whale is the AI operating system built for modern commmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it hurts your bottom line.

We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the only AI harness in commerce — Moby — letting you tap any LLM you want, grounded in the full context of your business. Moby doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.

The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.

About the role

Triple Whale is hiring a Director of Integrated Marketing to connect strong ideas with the channels and programs that turn them into demand, qualified pipeline, and new customers. You’ll own Content and Performance strategy, investment decisions, and results across evergreen programs and integrated campaigns.

We’re looking for someone with depth in both content and demand generation. You should know what makes a story worth reading, how to get it in front of the right people, and how to turn that attention into business. You’ll bring strong judgment about the work itself and the analytical skills to decide where we should invest.

You’ll lead the established heads of Content and Performance, setting direction, developing their capabilities, and holding the teams accountable for results. You’ll partner closely with Brand, Creative, Creator Marketing, Product Marketing, and Ecosystem Marketing to bring the work to life.

What you’ll do

Own the evergreen content and performance strategies

You’ll build a year-round strategy that connects audience needs and business priorities across content, paid acquisition, lifecycle, and conversion rate optimization. You’ll partner with Product Marketing and Sales to identify customer problems, buying motivations, and barriers to purchase. You’ll turn those insights into audience-specific programs that build demand and help people evaluate and buy.

On Content, you’ll partner with the Head of Content to shape the editorial strategy across social, video, thought leadership, and education. You’ll develop distinctive points of view, choose the stories and formats to invest in, and set clear quality expectations. You’ll connect original ideas with distribution, giving strong work a longer life across channels while balancing timely stories with lasting educational value.

On Performance, you’ll partner with the Head of Performance on channel strategy, audience targeting, and testing priorities. You’ll work with Creative, web partners, and Product Marketing to improve offers, landing pages, and conversion paths. You’ll use channel results to inform content and creative decisions, and use strong content to make paid and lifecycle programs more effective.

Across lifecycle, you’ll shape email and in-app programs around audience needs, customer behavior, and the next useful action. You’ll guide segmentation, messaging, and testing so the experience feels relevant and connected. You’ll own acquisition campaigns that convert free users to paid customers, partnering with Growth on activation, adoption, and expansion.

Lead creative, integrated campaigns from idea to results

You’ll own our integrated campaigns from brief through launch, optimization, and results. You’ll turn business priorities and customer insights into original campaign ideas with a clear point of view. You’ll work with Brand and Creative to develop the concept, story, and execution, setting a high bar for work that earns attention and motivates action.

You’ll align Content, Performance, Brand, Creative, Creator Marketing, Product Marketing, and Ecosystem Marketing around the campaign idea, audience, objective, budget, and required resources. You’ll connect content, paid media, events, and lifecycle touchpoints, including email and in-app messaging, into a coherent campaign. Each channel should contribute to the idea and customer journey rather than repeat the same message.