Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

ABOUT THE ROLE

The GTM Economics & Profitability Manager is responsible for developing and maintaining analytical frameworks that measure customer profitability, commercial performance, and return on go-to-market investments. As part of GTM Strategy & Operations, this role partners closely with Finance, Revenue Operations, Sales Leadership, business units, and data teams to align commercial and financial insights, establish performance metrics, and identify opportunities to improve growth, profitability, and operational efficiency.

This role analyzes customer profitability, cost-to-serve, customer lifetime value (LTV), customer acquisition cost (CAC), and related commercial economics. Through financial modeling, reporting, and scenario analysis, the GTM Economics & Profitability Manager provides insights and recommendations that support planning, forecasting, investment decisions, coverage strategies, and go-to-market initiatives.

WHAT YOU'LL DO

Develop and maintain customer profitability and cost-to-serve models across customers, segments, regions, offerings, and routes to market.
Support the development and ongoing refinement of commercial cost frameworks, including sales compensation, sales management, presales, customer success, renewals, delivery support, and other revenue-supporting resources.
Partner with Finance, Revenue Operations, and business leaders to define, measure, and report key commercial performance metrics, including customer lifetime value (LTV), customer acquisition cost (CAC), LTV:CAC, payback, contribution margin, and return on investment.
Create and maintain recurring dashboards, reports, and analyses that measure profitability, cost-to-serve, margin performance, and commercial efficiency across customer segments, regions, and business units.
Analyze financial and operational performance data to identify trends, risks, opportunities, cost inefficiencies, and margin improvement opportunities.
Evaluate the profitability impact of sales motions, account segmentation strategies, coverage models, pricing approaches, service offerings, and customer complexity.