# Director, Retail Solutions & Product Management at Toshiba Global Commerce

> Remote · United States · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Atoshibaglobalcommercesolutions%3A5272283007 (read 2026-11-07).

## Facts (observed)

- Company: [Toshiba Global Commerce](https://alderhq.app/companies/toshiba-global-commerce)
- Location text: Durham, NC; Frisco, TX; Frisco, TX; Raleigh, NC; Remote-US
- Where it can be done from (inferred): Remote · United States (evidence: "Remote role open worldwide")
- Posted: 2026-10-22 (16 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-05
- Reposted: 0 times · edited: 1 times
- Apply on the employer's site: https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5272283007

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Raleigh-Durham, n 6): p25 $160k, median $205k, p75 $217k

## Description (the employer's text)

Toshiba Global Commerce Solutions is seeking a Director, Retail Solutions & Product Management to lead the strategy, development, and business performance of our growing ELERA retail solutions portfolio. This portfolio includes enterprise retail software, Loss Prevention, Produce Recognition, video and computer vision solutions, vision analytics, and emerging AI-enabled retail and store-operations capabilities. You will be responsible for parts of that solutions portfolio.

ELERA serves many of the world's top global retailers, along with hundreds of customers across grocery, hospitality, convenience, and specialty markets. This leader will shape the future of our retail solutions by translating customer needs, market opportunities, and emerging technologies into differentiated products that deliver measurable business value.

This is a senior product and business leadership position with ownership of portfolio strategy, financial performance, investment decisions, roadmap commitments, commercialization, and product lifecycle management. The Director will lead and develop an experienced product management organization, establish clear priorities across competing business demands, and build strong partnerships with Engineering, Sales, Marketing, Professional Services, Customer Success, Finance, and strategic partners.

The successful candidate will combine strategic vision with hands-on product leadership, strong commercial acumen, and the ability to make decisive business and product decisions while driving execution across a complex global organization.

### Responsibilities

### Portfolio Strategy & Business Ownership

- Own the vision, strategy, roadmap, budget, and business performance of the ELERA retail solutions portfolio, including Security Suite capabilities and emerging retail technology offerings.
- Establish investment priorities and manage portfolio performance across revenue, ARR, adoption, expansion, gross margin, pipeline, pricing, and profitability.
- Balance competing priorities across customer commitments, platform compliance, active implementations, and strategic roadmap initiatives.
- Make decisions regarding scope, prioritization, resource allocation, and investment, ensuring commitments align with available engineering capacity and business objectives.
- Identify opportunities to expand into new market segments, adjacent retail verticals, and emerging technology areas.
- Establish business plans and performance metrics, communicate results, risks, and opportunities through executive business reviews.
### Product Strategy & Development

- Lead the end-to-end product management lifecycle, from market research and customer discovery through product definition, validation, development, commercialization, and ongoing lifecycle management.
- Translate retailer challenges, market trends, and competitive insights into scalable product strategies and differentiated solutions.
- Drive customer discovery, rapid experimentation, prototyping, and validation before committing significant engineering resources.
- Establish a modern, hands-on product management operating model that emphasizes customer engagement, accountability, speed, and measurable outcomes.
- Lead product managers in defining product requirements, desired outcomes, scope, prioritization, and acceptance criteria.
- Ensure product decisions support scalable, repeatable solutions rather than one-off customer customizations.
- Drive innovation across enterprise retail software, loss prevention, produce recognition, computer vision, video analytics, AI/ML, and emerging store-operations use cases.
- Leverage AI-accelerated methods and emerging technologies to improve product discovery, decision-making, and product management effectiveness.
### Customer & Market Leadership

- Own the Voice of the Customer strategy across the retail solutions portfolio, developing strong relationships with strategic retailers and enterprise customers.
- Engage directly with retail executives, loss prevention leaders, store operations, and technology organizations to understand business challenges and validate product direction.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Atoshibaglobalcommercesolutions%3A5272283007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.