# Software Development Manager at Toshiba Global Commerce > Mexico · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Atoshibaglobalcommercesolutions%3A5226513007 (read 2026-11-06). ## Facts (observed) - Company: [Toshiba Global Commerce](https://alderhq.app/companies/toshiba-global-commerce) - Location text: Guadalajara Office; Guadalajara, Mexico - Where it can be done from (inferred): Mexico (evidence: "Location: Guadalajara Office; Guadalajara, Mexico") - Posted: 2026-09-08 (58 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5226513007 - Skills listed (inferred): TypeScript, JavaScript, Node.js, Java, MongoDB, Azure, Kubernetes, Docker, LLMs ## Pay and sponsorship - Posted pay: not posted ## Description (the employer's text) Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply. Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers. ### As a Software Engineering Manager you will Own delivery, quality, and team health for one or more product: - Delivery and execution. Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible. - The team. Hiring, performance, compensation, career development, and the hard conversations. You take action early. - Technical fluency. You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards. - Product reality. You know the architecture, the backlog, your customers, and how the product performs in the market. - Production support. You own customer escalations affecting your scope and meet SLAs. ### Required Qualifications and Experience - 5-10+ years in software development, including 3-10 years in leadership or manager role. - Bachelor's degree in computer science, Engineering, or equivalent. - A strong software engineering background with a track record of shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects. - Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and when needed exited engineers. - Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment. - Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day. - A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident. - Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs. ### Highly Preferred - Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD. - Retail, payments, POS, or other transaction-critical systems experience. - Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB. - Experience leading distributed or multi-site teams. ### How We Work Three principles drive how we run engineering. They are also the best preview of what working here will feel like. - Engineering owns delivery. The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control. - Horizontal teams scale us, not own us. You will ownend-to-end delivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it. - AI removes overhead, not accountability. We invest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Atoshibaglobalcommercesolutions%3A5226513007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.