Delivery Product Manager – Payments & Marketplace

Department: Product

Reports To: Vice President of Product and Strategy - Platform

Location: Austin, TX (Hybrid Preferred; Travel Required)

Work Authorization Notice: Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential—bringing curiosity, precision, and a commitment to excellence to every initiative. We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive.

We expect ICs to bring strong analytical thinking, operational rigor, and a willingness to roll up their sleeves to solve complex problems. Hard work is the norm—not for recognition, but for the greater good of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

This role reflects those expectations: collaborative, data-informed, customer-centered, and grounded in professionalism and positive intent.

Role Summary

The Delivery Product Manager for Togetherwork’s payments platform is responsible for defining, building, and embedding payment features and financial services offers across all of Togetherwork’s 20+ offerings that align with overall business strategy, customer needs, and market opportunities. This role owns the Payment feature and Financial Services Marketplace roadmap, oversees backlog prioritization, partners with cross-functional teams, and ensures successful launches and adoption of offers in close collaboration with individual Product teams, Payments and Sales. They will also participate fully in Scrum ceremonies, manage a detailed backlog, and collaborate deeply with cross-functional partners to bring high-quality features to life.

The Delivery Product Manager plays a key role in shaping customer experience, amplifying the voice of the customer, and monitoring product health and performance as well as supporting scrum teams for their products. This role requires excellent cross-functional collaboration, presentation skills, customer engagement, and occasional travel to conferences, customer meetings, or industry events as well as strong hands-on skills in Figma, mockups, and sprint-level execution.

Key Responsibilities

Roadmap Strategy & Product Planning

Develop a clear, data-informed roadmap aligned to portfolio strategy and business goals for a new financial services marketplace and offers.
Identify partner and customer problems, customer needs, and growth opportunities working across product teams and payments SMEs
Translate strategy into actionable product requirements and prioritized themes.
Partner with Senior Leadership to ensure direction supports long-term vision.

Team Leadership, Communication & Influence

Serve as the day-to-day decision-maker for engineering teams on scope, priorities, and requirements.
Communicate clearly and consistently with technical and non-technical stakeholders.
Present product progress, sprint outcomes, and feature walkthroughs as needed.
Build trust and shared accountability across distributed teams

Backlog Management, Delivery & Execution

Work closely with Delivery and Product Managers to ensure initiatives stay on track and launch on time.
Support Engineering teams by clarifying requirements and removing blockers.
Collaborate with Designers to refine user stories and acceptance criteria.
Translate roadmap initiatives into epics, user stories, and acceptance criteria.
Own, prioritize, and maintain a detailed and groomed product backlog.
Participate fully in Scrum ceremonies: sprint planning, grooming, standups, reviews, and retros.