# Lead Product & UX Designer at Think of Us > Hybrid · United States · Staff · Design · open. Source: https://alderhq.app/jobs/greenhouse%3Athinkofus%3A4708662006 (read 2026-11-10). ## Facts (observed) - Company: [Think of Us](https://alderhq.app/companies/think-of-us) - Location text: Hybrid, Washington, DC; Washington, DC - Where it can be done from (inferred): Hybrid · United States (evidence: "Location: Hybrid, Washington, DC; Washington, DC") - Posted: 2026-08-26 (76 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://thinkofus.org/who-we-are/careers/job-position?gh_jid=4708662006 ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Washington DC, n 26): p25 $91k, median $116k, p75 $136k ## Description (the employer's text) ### About Think of Us Think of Us (TOU) is transforming the child welfare system into one where young people and families can heal, develop, and thrive. We drive purpose-driven work aligned with meaningful systems change, powered by data and the insights of lived experience. Our focus is on prevention, keeping families strong before crisis, and on building kinship-first systems so children grow up with people they know and trust. Through bold collaborations with leaders and innovators across the public and private sectors — from Presidential Administrations to local providers — we identify leverage points and co-create solutions that re-architect child welfare for the future. Here’s what this looks like: - Built the Lived Experience Engine into the largest dataset of its kind (51,000+ voices), powering AI tools and shaping reforms - Partnered with California to launch the Kinship Accelerator in 8 counties, backed by $150M and a budget increase from $317M → $896M - Drove a national kin-first shift: 39 states (plus 5 tribes) adopting kinship standards, unlocking $3B for families - Operate one of the largest direct resource networks, connecting 1,827 families to $28M+ in support Our team members share a commitment to driving systems change through creative problem-solving, obsessive curiosity, and a love of quickly driving innovative, measurable, and impactful results. ### Position Overview Department: Technology & Innovation Reports to: Chief Technology & Innovation Officer Direct Reports: N/A Location: Hybrid; Washington, DC (min. 3 days in the office) Category: Full Time/Exempt This is the senior design role across Think of Us’ emerging product portfolio. You bring deep product and UX expertise alongside a strong service-design practice, and you lead and do the design work across interaction design, research, prototyping, service modeling, and experience quality. Your primary focus will initially be ConnectMe, a reimagining of our resource navigation warmline that connects young people and families involved with the child welfare system to the resources and support they need. You will also contribute to the discovery and design of other Think of Us products and initiatives as new opportunities emerge. You will not have direct reports at the outset, but you will have genuine authority over the quality and integrity of the end-to-end experience. You will go deep yourself where it matters most and help identify where additional internal or external design and research support is needed. This is not primarily a visual-design role, and it is not a research-only role. You will understand the full journey of young people, families, caregivers, and the staff who support them, across both software and service. You will help ensure that what we build is understandable, trustworthy, useful, and grounded in how people actually experience the child welfare system. Program leadership retains accountability for program outcomes, service operations, practice standards, safety, and implementation. The Product Lead owns product strategy, roadmap, prioritization, scope, and release decisions. This role owns research practice, interaction design, service experience, human-AI experience, and design quality. We operate as a modern, AI-enabled product team. We establish clear outcomes, prototype quickly, ship, measure performance with real users, learn, and iterate. Design is a first-class voice throughout that process. ### About ConnectMe ConnectMe is a warmline and resource navigation platform where Community Responders work directly with help-seekers, including young people and families connected to the child welfare system. The platform is launching across multiple states. AI already plays a growing role behind the scenes. It can draft an initial assessment and support plan for a staff member to review and refine, suggest local resources matched to a family’s situation, and flag requests that may need urgent attention. In every case, AI should work in service of the people doing the work. It prepares, assists, and suggests, while people remain responsible for reviewing, deciding, correcting, and acting before information reaches a young person or family. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Athinkofus%3A4708662006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.