Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Promotions and Merchandising Manager - Cross Border to join our team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

Purpose of the role

The Promotions and Merchandising Manager is responsible for developing and executing a clear merchandising strategy for the Cross Border business unit. The role drives promotional share of GMV and promotional conversion rate optimisation, ensuring that Cross Border deals are sourced, vetted, positioned, and promoted effectively across the Takealot platform. This is a hands-on, commercially driven role that sits at the intersection of sales, marketing, and trade optimisation bridging the gap between seller deal supply and customer- facing merchandising to unlock GMV growth.

Key Responsibilities

Merchandising Strategy

Develop and own the Cross Border merchandising strategy and promotional calendar, aligned to seasonal peaks, category priorities, and business unit GMV targets.
Define and track promotional share of GMV as a core performance metric, with clear targets and improvement plans.
Analyse promotional conversion rates across deal types, categories, and merchandising placements; identify and action opportunities to improve performance.
Use platform data (pageviews, conversion, AISP, search trends, lead-time share) to inform deal selection and merchandising positioning.

Deal Sourcing & Vetting

Source deals from Cross Border sellers and aggregator partners, building a pipeline of promotional inventory ahead of seasonal and campaign windows.
Vet and qualify deals for margin contribution, product quality, compliance, and customer appeal before inclusion in promotions.
Negotiate promotional terms pricing, rebates, cash-back, sell-through bonuses within the established promotional framework.
Maintain a deal pipeline and tracking system that provides visibility on upcoming promotions, deal quality, and expected GMV contribution.

Deal Positioning and Placement

Position vetted deals into relevant existing promotions and merchandising pages across the Takealot platform.
Ensure Cross Border products are represented in category-specific and seasonal promotional pages, themed campaigns, and front-store placements.
Optimise deal visibility through effective titling, imagery, categorisation, and page positioning.F
Monitor deal performance post-launch and adjust placement and promotion mechanics based on results.

Cross-Functional Collaboration

Partner with the marketing team to create bespoke promotions and merchandising solutions tailored to
Cross Border product characteristics (lead-time, unbranded assortment, value positioning).
Collaborate with the trade optimisation team to develop and test merchandising formats, landing pages, and promotional mechanics that drive conversion for Cross

Border Products.

Work with the sales team to identify merchandising opportunities within seller and aggregator portfolios that support GMV growth.
Coordinate with operations on promotional stock readiness, lead-time communication, and customer expectations for cross-border fulfilment.

Sales Support

Support the sales team in growing GMV through merchandising-led initiatives — deal curation, promotional calendar alignment, and category-level campaign planning.
Provide data and insights to the sales team on promotional performance, deal quality, and merchandising opportunities within their portfolios.
Partner with BDAs to identify high-potential products and sellers for promotional inclusion.

Promotions & Merchandising Manager - Cross Border