# Technical Account Manager - GCN at Stripe

> Singapore · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Astripe%3A7955056 (read 2026-11-07).

## Facts (observed)

- Company: [Stripe](https://alderhq.app/companies/stripe)
- Location text: Singapore; Singapore Locations
- Where it can be done from (inferred): Singapore (evidence: "Location: Singapore; Singapore Locations")
- Posted: 2026-07-13 (117 days ago)
- First seen by alder: 2026-11-03 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://stripe.com/jobs/search?gh_jid=7955056
- Skills listed (inferred): Python, SQL

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Singapore, n 19): p25 SGD 77k, median SGD 135k, p75 SGD 135k
- H-1B filings at this company for similar roles, FY26: 29, median offered wage $159k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance))
- Recognised sponsor (NL): registered as "Stripe Netherlands B.V." (checked 2026-11-03, [register](https://ind.nl/en/public-register-recognised-sponsors/public-register-regular-labour-and-highly-skilled-migrants))
- Licensed UK sponsor: registered as "Stripe Payments UK Ltd" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

### Who we are

### About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

### About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunities to help businesses deliver more value to their customers, improve their technical operations, and accelerate their global growth with Stripe.

### What you’ll do

### Responsibilities

- Provide a Gold Standard Experience to key stakeholders at your assigned accounts
- Work with the wider Operations team to share current-state information, resources, and knowledge, enabling teams to deliver a Gold Standard Experience through support channels, external documentation, and product or feature feedback and development
- Build long-term user relationships that strengthen loyalty to Stripe and Stripe products
- Work across Stripe and users’ organizations to develop and implement operational solutions involving fraud, disputes, declines, product adoption, global expansion, and other areas
- Partner closely with Customer Success and other user-facing teams to support Stripe users
- Lead user-facing meetings in person and by video
- Contribute to the continued design of this support offering and create user-facing content that provides long-term solutions
### Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

### Minimum requirements

- At least 3 years of experience in enterprise-level, client-facing work in the Greater China Region
- Business-level spoken and written Mandarin Chinese is required because this role leads user meetings and handles technical, operational, and written communications with Mandarin-speaking users in the Greater China market.
- Strong product judgment, written and verbal communication skills, and a drive to solve complex user problems
- Ability to lead complex integration conversations in a consultative and proactive manner, build trusted client relationships, and engage in business and technical conversations at multiple levels of an organization
- Familiarity with application programming interfaces (APIs) and Structured Query Language (SQL), including the ability to explain API concepts, build basic SQL queries, modify more complex queries, troubleshoot technical issues, and work effectively with technical teams
### Preferred qualifications

- An operations-focused approach, with the ability to identify and remove process friction while building processes that can scale
- Experience managing small- to medium-scale projects
- Strong organizational skills and the ability to work independently
- Experience with tools and technologies such as Postman, Xcode, Python, webhooks, and extract, transform, and load (ETL) processes
- Experience in the payments industry

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Astripe%3A7955056 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.