About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

As a Product Designer, you’ll own the design of complex, data‑rich experiences that support decision‑making for administrators and improve clarity and usability across our platform.

You’ll work as a senior individual contributor within a cross‑functional product team: Design, Product, Engineering, bringing product design expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user‑centred evidence, translating complexity into intuitive, accessible solutions.

This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products.

What You Will Own

Lead complex design initiatives from discovery through delivery, translating multi‑role, data‑heavy workflows into intuitive, scalable, and accessible experiences.
Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk.
Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions.
Work iteratively, shipping improvements in stages and refining designs based on real‑world usage, feedback, and observed outcomes.
Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences.
Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering.
Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands‑on critique, shared UI/UX patterns, and informal mentorship.
Actively leverage AI‑powered tools and workflows within the design practice to accelerate exploration, iteration, and problem‑solving.

Required Qualifications

5+ years of experience designing complex SaaS or B2B digital products.
Strong experience designing data‑rich interfaces, including dashboards, reporting tools, or complex operational systems.
Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction.
Strong systems thinking and experience working across interconnected workflows or multi-role platforms.
Proficiency in interaction design, information architecture, and high-fidelity execution.
Experience leading discovery efforts and synthesizing insights into actionable product decisions.
Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders.
Experience partnering closely with Engineering to ensure high-quality implementation.
A strong sense of shared ownership, you care about outcomes, not just deliverables.
Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment.

Preferred Qualifications

Experience working in scale-ups or growth-stage product environments.
Familiarity with accessibility standards, testing tools, and assistive technologies.
Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices.