About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

The Device Connectivity team owns the cloud services that every SimpliSafe base station and camera connects to. We’re modernizing those services, moving device messaging onto a new event-streaming platform, and building the connectivity for our next generation of devices. All of this has to stay reliable through our busiest seasonal peaks.

What You’ll Do

Design, build, and operate the C++ and Go services that provide secure, reliable connections between the cloud and SimpliSafe devices and route their messages to the rest of our platform
Contribute to the shared libraries our services are built on, including metrics, tracing, logging, authentication, and concurrency primitives
Lead engineering projects end to end, from design doc through staged rollout, zero-downtime production cutover and decommissioning (for example EC2 to Kubernetes, OS upgrades, CI/CD platform changes)
Help move device messaging onto an event-streaming platform, including a shared event format, schemas and code generation, and load testing
Build cloud-side connectivity for next-generation devices, including new device capabilities, device provisioning, and certificate management
Design for reliability at peak load: connection limits, load shedding, connection draining, graceful shutdown, pre-scaling, and multi-region architecture.
Own observability for the services you work on: distributed tracing, metrics, crash detection, and dashboards and alerts managed as code
Debug hard production problems across services and AWS infrastructure, lead root-cause analyses, and see the follow-up work through
Write design documents, review designs from other teams, and work with other engineering teams on features that span devices and the cloud
Keep services secure and current: certificates and CAs, least-privilege IAM, network policy, fixing security scan findings, and regular releases and dependency updates

What You’ll Bring

5+ years of professional software development experience
Very comfortable with AWS (EKS, load balancers, Lambda, SQS, S3, IAM), ideally including IoT Core (MQTT, rules, device certificates), or a similar cloud provider
Experience managing infrastructure as code with Terraform or OpenTofu
Experience building and maintaining CI/CD pipelines, ideally with GitHub Actions
Experience debugging production systems with traces, metrics, and logs (for example OpenTelemetry and Prometheus-style metrics), and leading root-cause analyses
A track record of leading a migration or large project from design doc through production cutover, and of setting a direction other engineers can follow
Familiarity with AI-assisted development tools such as Claude Code, GitHub Copilot, or similar

Nice to have

Strong production experience in modern C++ and/or Go, including async I/O and concurrency
Hands-on experience running production services on Kubernetes.