# People Operations Partner at Scopely

> Hybrid · Mexico · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Ascopely%3A5449241008 (read 2026-11-04).

## Facts (observed)

- Company: [Scopely](https://alderhq.app/companies/scopely)
- Location text: MX - Mexico City, Mexico; Mexico City
- Where it can be done from (inferred): Hybrid · Mexico (evidence: "Location: MX - Mexico City, Mexico; Mexico City")
- Posted: 2026-10-14 (22 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/scopely/jobs/5449241008?gh_jid=5449241008

## Pay and sponsorship

- Posted pay: not posted
- H-1B filings at this company for similar roles, FY26: 5, median offered wage $170k ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance))
- Licensed UK sponsor: registered as "Scopely UK Limited" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

Scopely is hiring a People Operations Partner to work on a hybrid basis from our Mexico City hub.

The People Operations Partner makes the employee experience run smoothly for our North America employees. You’ll bring operational expertise and a continuous improvement mindset to onboarding, local benefits, global mobility, and everything between. You care about getting the details right, and you’re always looking for a simpler, faster, better way to do things. Compliance is part of how we work, and your focus is delivering accurate, thoughtful, people-first service.

### What You’ll Do

### Employee Experience and Lifecycle Management

- Own onboarding for new hires and deliver People Operations new hire orientations that make a strong first impression.
- Confirm all new hires have the legal right to work and have completed required documentation before day one.
- Maintain accurate and up-to-date employee records.
- Support internal and external audits by ensuring employee documentation is completed.
- Conduct employment verifications.
- Partner with the People Business Partner (PBP) org and Legal on offboarding to make the exit experience smooth and respectful.
- Act as a trusted advisor to PBPs, managers, and employees, offering clear guidance on local requirements and processes.
### Continuous Improvement and Process Excellence

- Drive ongoing improvements to People Operations processes, reducing manual work, errors, and turnaround time.
- Generate and analyze JIRA and People Analytics metrics to spot trends, inform decisions, and improve productivity, including through the use of AI.
- Create and maintain SOPs for core People processes, with clear roles and responsibilities.
- Collaborate with Legal, IT, and HR Tech to refine HR systems and keep them efficient and aligned with data privacy requirements.
### Local Benefits Support

- Support employee and manager questions on local benefits, providing timely and accurate answers.
- Partner with local brokers in Mexico City to administer benefits, resolve issues, and support open enrollment and renewals.
- Identify recurring questions and gaps, and turn them into clearer communications, FAQs, and improved processes.
### Global Mobility Support

- Support Global Mobility cases from start to finish, coordinating with the Global Mobility team, Legal, and external providers.
- Coordinate with vendors on relocation services and travel visa support, keeping timelines, costs, and deliverables on track.
- Keep employees informed at each step, so they know what to expect and who to contact.
### Accuracy, Data Integrity and Compliance

- Ensure HR processes align with local labor laws and global standards, and flag potential issues early.
- Maintain accurate new hire data and perform quarterly audits.
- Prepare and submit required compliance reports to government agencies on time and accurately.
- Serve as a subject matter expert on employment regulations, supporting audits and legal reviews as needed.
### Policy Development and Communication

- Partner with Employee Relations to develop and implement HR policies that reflect our culture and meet legal requirements.
- Communicate policy updates clearly to employees and leadership.
Make sure policies and procedures are easy to find for employees and the People Team.

### People Operating System

- Collaborate across teams to maintain a People operating system that supports the business and creates a seamless experience for employees.
### What You Bring

- 4+ years of experience in People Operations, HR operations, or HR administration, ideally in a fast-paced, global environment supporting multiple countries.
- Working knowledge of Mexican employment law and HR compliance requirements (IMSS, INFONAVIT, SAT, STPS), with the ability to apply it in practice and learn U.S. and Canadian requirements.
- A track record of improving processes, whether by streamlining workflows, building templates and SOPs, or using data to find and fix gaps.
- Exceptional attention to detail and a commitment to accuracy in employee data, documentation, and reporting.
- A service mindset: you communicate clearly and empathetically, and take ownership of making things easy for employees and managers.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ascopely%3A5449241008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
