# Software Engineer - AI Voice Systems at Red Ventures

> United States · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Aredventures%3A8367854 (read 2026-11-12).

## Facts (observed)

- Company: [Red Ventures](https://alderhq.app/companies/red-ventures)
- Location text: Charlotte, NC; Charlotte, NC
- Where it can be done from (inferred): United States (evidence: "Location: Charlotte, NC; Charlotte, NC")
- Posted: 2026-11-11 (0 days ago)
- First seen by alder: 2026-11-11 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://www.redventures.com/careers/positions/open?gh_jid=8367854
- Skills listed (inferred): TypeScript, JavaScript, Node.js, Python, Redis, Kafka, AWS, Azure, Terraform, SQL, LLMs, Distributed systems

## Pay and sponsorship

- Posted pay: $80k–$120k per year (from the description)
- Market band for similar posted roles (United States, n 7465): p25 $120k, median $155k, p75 $200k

## Description (the employer's text)

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations, using AI to create natural, human-like interactions at scale. We’re building voice experiences that connect customers to the right solutions faster and more effectively. As a Software Engineer, you’ll build and maintain scalable, cloud-based services that enable real-time voice interactions across our platform. You’ll work with engineers, product managers, and data scientists to bring conversational AI into production.

### What You’ll Do

- Own end-to-end delivery of features, from technical design and implementation through testing, deployment, and monitoring.
- Build and maintain services that power call routing, speech processing, and AI-driven conversations using Twilio, AWS, Azure, and internal APIs.
- Work with product, data science, and other engineering teams to deliver AI-powered voice experiences.
- Contribute to architectural decisions and system design.
- Build solutions that are scalable, secure, and maintainable.
- Improve system performance, latency, and reliability across a distributed, event-driven stack.
- Participate in code reviews to maintain high standards and share knowledge.
- Improve tooling, automate repetitive work, and contribute to shared development practices.
- Participate in on-call rotations and troubleshoot production issues to keep services running reliably.
### What We’re Looking For

- 3+ years of professional software engineering experience.
- Experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.
- Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI.
- Languages: Strong proficiency in Python and TypeScript/Node.js.
- Cloud Infrastructure: Experience building and operating services in AWS, such as Lambda, DynamoDB, S3, CloudWatch, or ECS/Fargate.
- APIs: Experience building RESTful APIs and working with event-driven systems.
- CI/CD: Experience with CI/CD pipelines, such as GitHub Actions, CircleCI, or similar.
- Testing: Experience writing automated tests, including unit and integration tests.
- Observability: Familiarity with monitoring and observability tools such as Datadog, New Relic, or OpenTelemetry.
- Databases: Familiarity with relational databases and a working knowledge of SQL.
- Strong analytical and problem-solving skills.
- Clear communication skills and experience collaborating across teams.
### Nice to Have

- Familiarity with frameworks for building real-time voice and multimodal conversational AI agents, such as Pipecat, or LiveKit.
- Experience with WebSockets or messaging technologies such as SNS/SQS, Kafka, or Redis Streams.
- Understanding of serverless architectures.
- Experience with infrastructure-as-code tools such as Terraform or AWS CDK.
- Experience with load testing.
### Compensation

Total Cash Compensation Range: $80,000 - 120,000 per year

Actual compensation varies based on location, experience, and qualifications.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
### Who We Are

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aredventures%3A8367854 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
