# Head of IT and Infrastructure at Red Badger

> United Kingdom · Director+ · DevOps / SRE / Infra · open. Source: https://alderhq.app/jobs/greenhouse%3Aredbadger%3A8019127003 (read 2026-11-06).

## Facts (observed)

- Company: [Red Badger](https://alderhq.app/companies/red-badger)
- Location text: London; London
- Where it can be done from (inferred): United Kingdom (evidence: "Location: London; London")
- Posted: 2026-10-09 (28 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://content.red-badger.com/all-jobs?gh_jid=8019127003

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (London, n 23): p25 £63k, median £83k, p75 £109k

## Description (the employer's text)

### About Red Badger

We’re a tech and product consultancy, building enterprise software products for blue chip companies, multinationals and PLC’s. The best bit about Red Badger is; of course; the team. We’ve been around for 15+ years now and we are over 100 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Headquartered in London we also have offices in Leeds and Cape Town and Australia and New Zealand

### Role Overview

As the Head of IT & Infrastructure, you will have end-to-end ownership of Red Badger’s global IT landscape. This is a dynamic, high-impact role that blends strategic leadership with hands-on execution. You will ensure our multi-location staff enjoy frictionless, secure, and reliable technology experiences every day.

You will manage our identity stack, cloud networking, SaaS ecosystem, device fleet, and compliance standards (ISO 27001 & Cyber Essentials) across our four hubs (London, Leeds, Cape Town, and Australia & New Zealand). As Red Badger grows, you will build and lead a distributed IT team, travelling to regional hubs when necessary to establish local infrastructure.

### Key Responsibilities

### 1. Global Infrastructure, Identity & Access Management

- Administer, optimise, and secure our cloud-first identity and access ecosystem, centered around Google Workspace and JumpCloud.
- Implement and enforce modern zero-trust architecture, maintaining Single Sign-On (SSO) and SCIM provisioning across all company applications.
- Manage, maintain, and upgrade physical networks across all locations, including firewalls, Wi-Fi infrastructure, and cloud RADIUS setup.
### 2. SaaS Ecosystem & Vendor Management

- Act as the commercial and administrative owner for Red Badger’s SaaS stack (100+ applications).
- Oversee license management, vendor renewals, billing optimization, and procurement to ensure cost efficiency and compliance.
### 3. User Support, AV & Daily Operations

- Provide high-touch 1st-line and escalated support to all Red Badger staff across time zones (London, Leeds, Cape Town, Australia & New Zealand).
- Administer and maintain office Audio-Visual systems, specifically Google Meet Hardware rooms, ensuring seamless hybrid collaboration.
- Establish IT onboarding/offboarding workflows that guarantee day-one readiness for new hires worldwide.
### 4. Device Fleet Management (MDM)

- Manage the full lifecycle of Red Badger's endpoint fleet (laptops and mobile devices), including procurement, deployment, patch management, security policy enforcement, and eco-friendly disposal via MDM tools.
### 5. Governance, Security & Compliance

- Lead, gain, and maintain key industry certifications, including Cyber Essentials / Cyber Essentials Plus and ISO 27001.
- Take responsibility for ensuring data retention policies are in place and align to current legislation.
- Conduct regular security audits, vulnerability assessments, and access reviews across all systems.
- Create, update, and enforce IT security policies and disaster recovery procedures.
### 6. Global Growth & Team Leadership

- Support business growth in regional hubs (Leeds, Cape Town, Australia & New Zealand) by defining local IT setups and travelling on-site during initial rollouts or expansions.
- Hire, mentor, and build a high-performing distributed IT support team as headcount grows in regional hubs.
### Required Skills & Experience

- Proven Experience: 5+ years of experience in IT administration or management, preferably within a fast-growing digital agency, tech consultancy, or scale-up.
- Core Identity Tools: Expert-level mastery of Google Workspace administration and JumpCloud.
- Identity Architecture: Deep hands-on experience setting up and managing SSO, SCIM provisioning, and cloud RADIUS.
- Networking & Hardware: Solid experience managing enterprise network equipment (UniFi, Meraki, or similar), firewalls, Wi-Fi, and Google Meet AV setups.
- Compliance: Proven track record in achieving and maintaining ISO 27001 and Cyber Essentials compliance.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aredbadger%3A8019127003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.