# Senior Technical Incident Manager at Qube Research & Technologies

> United States · Manager · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Aquberesearchandtechnologies%3A8923776002 (read 2026-11-15).

## Facts (observed)

- Company: [Qube Research & Technologies](https://alderhq.app/companies/qube-research-technologies)
- Location text: New York; NYC
- Where it can be done from (inferred): United States (evidence: "Location: New York; NYC")
- Posted: 2026-10-29 (17 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-15
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/quberesearchandtechnologies/jobs/8923776002
- Skills listed (inferred): Python

## Pay and sponsorship

- Posted pay: $180k–$250k per year (from the description)
- Market band for similar posted roles (New York, n 58): p25 $143k, median $164k, p75 $203k
- Licensed UK sponsor: registered as "Qube Research & Technologies Limited" (checked 2026-11-15, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes worldwide. We are a technology- and data-driven group that applies a scientific approach to investing. Our collaborative culture brings together research, technology, and trading expertise to solve complex challenges and deliver high-quality returns.

We are looking for a Senior Technical Incident Manager to lead business-critical technology incidents for QRT’s US broker-dealer operations. You will coordinate recovery across systems supporting trading, research, execution, and risk while strengthening operational resilience.

Your Future Role within QRT

· Lead major incidents from triage and escalation through service restoration and recovery validation.

· Coordinate technical teams, third-party providers, and regional Incident Managers throughout the incident lifecycle.

· Assess business impact, prioritise recovery, and communicate clearly with stakeholders and senior leadership.

· Maintain accurate incident records, timelines, and decision logs in designated ITSM tools.

· Lead post-incident reviews, root-cause analysis, and remediation of recurring issues.

· Improve incident processes, controls, metrics, tooling, workflows, and automation.

· Partner with Technology, Operations, Risk, and Compliance on regulatory requirements, audit readiness, business continuity, and operational resilience.

Your Present Skillset

· 10+ years of experience in technology operations or service management within financial services or trading.

· Hands-on experience in production engineering, SRE, application support, or infrastructure operations.

· Proven ability to lead major incidents and drive timely, controlled recovery.

· Strong knowledge of trading systems, service dependencies, failure scenarios, and change management.

· Experience leading root-cause reviews and improving incident processes and controls.

· Experience supporting engagement with US regulators, including the SEC and FINRA.

· Clear communication with technical teams, trading stakeholders, and senior leadership under pressure.

Nice to Have

· Python or shell scripting, observability platforms, or incident workflow automation.

· Familiarity with ServiceNow or Jira Service Management.

· ITIL 4 Foundation certification or equivalent.

Base salary range for this position is $180,000 to $250,000 per year.

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aquberesearchandtechnologies%3A8923776002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.