At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Solution Consulting Manager, NA ENT

Why We Have This Role

Our pre-sales team helps some of the largest organizations in the world find and close experience gaps with the Qualtrics XM Data & AI Platform, which combines experience management (XM) data with artificial intelligence (AI) to predict what comes next and act on it.

This role leads the Locations team, one of our industry-focused Solution Consulting teams in North America Enterprise (NA ENT), supporting hospitality and travel, restaurants and retail, and sports, media and entertainment. You will report to the head of North America Solution Consulting and partner with the regional vice president of Sales. Our Solution Consultants partner with Sales to win both the technical decision and the business case, advising customers on the outcomes they want.

How You’ll Find Success

Building a team of Solution Consultants with both technical and strategic depth and clear growth paths.
Delivering team outcomes, including win rate, pipeline contribution, net new annual recurring revenue (ARR), customer satisfaction and strategy for key accounts.
Earning trust as a partner to Sales leadership on coverage, priorities and team structure.
Becoming a senior voice to executives, Sales and Product on industry strategy and product direction.
Attracting, developing and keeping strong people.

How You’ll Grow

Grow your leadership across industries and the wider organization, with regular exposure to senior Sales, Product and executive leaders and support to develop as a people leader.
Grow with the platform and AI direction, shaping how it evolves with Sales and Product and building new capabilities in your team.

Things You’ll Do

Coach the team on customer prep, deal strategy and deal reviews, with regular feedback.
Partner with Sales leaders on how Solution Consultants are aligned to account executives.
Hire, onboard and grow Solution Consultants.
Run regular 1:1s and team meetings, and support each person’s career development, promotions and performance reviews.
Influence key deals and build executive relationships.
Build fluency in the XM Data & AI Platform, and use that fluency to develop a vision for your industries and coach the team to apply data and AI to industry needs and business outcomes in the sales cycle.
Share your industry vision with Sales and Product, and bring customer and field feedback together.
Contribute to market-facing work, including product input, content, analyst relationships and events.

What We’re Looking For On Your Resume

Required Qualifications

Minimum of 8 years of experience at a business-to-business (B2B) software as a service (SaaS) company, or in a practitioner or leadership role running large-scale programs or organizations.
Demonstrated ability to influence a sales cycle both strategically and technically, working with C-level and vice president buyers.
A record of owning results and helping others do the same, with resilience and comfort with ambiguity.