# Senior Account Director at Qualified Digital

> Remote · region unclear · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aqualifieddigital%3A5386933008 (read 2026-11-11).

## Facts (observed)

- Company: [Qualified Digital](https://alderhq.app/companies/qualified-digital)
- Location text: Remote; Remote
- Where it can be done from (inferred): Remote · region unclear (evidence: "Location: Remote; Remote")
- Posted: 2026-08-12 (90 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/qualifieddigital/jobs/5386933008

## Pay and sponsorship

- Posted pay: $160k–$180k per year (from the description)

## Description (the employer's text)

### Senior Account Director

### About the Role

Qualified Digital is seeking a Senior Account Director, who will lead a portfolio of strategic client accounts, serving as a trusted advisor while driving account growth and long-term partnerships. They will combine strategic thinking with hands-on leadership to help clients achieve their business goals through innovative digital marketing solutions.

We're looking for someone who brings executive presence, strong business acumen, and a collaborative mindset. You'll build lasting client relationships, identify opportunities for growth, lead cross-functional teams, and help deliver exceptional work that drives results—for both our clients and Qualified Digital.

Position type: Full time (US based - preference for someone on the West Coast)

Location: Remote

### Responsibilities

### Client Relationship Management

- Builds trusted client relationships by serving as a strategic advisor on their business objectives, digital strategy, and innovative solutions—with a focus on satisfaction, retention, and long-term growth.
- Owns the growth and health of the account by establishing revenue and expansion goals, while driving client satisfaction, performance, and long-term value.
- Gain deep expertise in clients' business goals and objectives to provide strategic guidance.
- Serve as the “voice of the client” in internal discussions, ensuring their needs and priorities are represented.
- Leads client-facing financial communications, proactively addressing budget updates, scope changes, and resourcing shifts. Partners with internal teams to develop solutions and ensures alignment with client expectations and contractual agreements.
- Demonstrated experience managing multiple senior client stakeholders across separate business units. Skilled at leading complex discussions, navigating competing priorities, and building alignment among diverse stakeholder groups to drive successful outcomes.
### Strategic Leadership & Account Growth

- Oversees, grows, and expands a book of key accounts, comprising $5-7M in revenue.
- Drives the strategic direction of key growth accounts, developing proactive, innovative account plans that deliver fresh ideas and business growth opportunities.
- Collaborate with clients to identify new opportunities for expansion, driving increased value and services.
- Manage accurate pipeline reporting, ensuring clear visibility into opportunities and progress.
- Oversees the client financial health and profitability, using insights to inform strategic recommendations.
### Collaboration & Execution

- Work cross-functionally with internal and external teams to move ideas from strategy and planning to execution, measurement, and optimization.
- Develop high-quality briefs, presentations, statements of work, and other key materials to advance client initiatives.
### Requirements

- 8 years of applicable account/client service management experience with a proven track record of success in managing and growing client accounts.
- Healthcare Industry experience preferred (and/or experience in other highly regulated industries) preferred.
- Strong digital expertise, with a bonus for technical knowledge in platform integrations, CMS execution, and digital ecosystems.
- Experience owning full-service engagements for clients, including strategy, planning, digital initiatives, websites, apps, and media.
- Willingness to roll up sleeves and actively contribute at all levels.
- Strong team player who effectively collaborates and brings in the right people to execute projects successfully.
- Strongly preferred experience using AI to transform marketing programs, improve efficiency, and unlock new opportunities for clients.
Applicants who’d like to be considered for a full-time position must be US based.

The target range of base compensation for this role is $160,000 - $180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

### About QD

Qualified Digital (QD) is a full-service digital agency focused on imagining, building, measuring, and improving digital experiences across marketing ecosystems. We specifically focus on the integration of systems related to experience strategy and design, WCM/CMS strategy, and implementation, optimization and personalization, marketing automation, CDP, and data analytics.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aqualifieddigital%3A5386933008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.