# Head of Growth & Lifecycle at Prezzee

> Australia · Director+ · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aprezzee%3A4698594006 (read 2026-11-09).

## Facts (observed)

- Company: [Prezzee](https://alderhq.app/companies/prezzee)
- Location text: Sydney; Sydney
- Where it can be done from (inferred): Australia (evidence: "Location: Sydney; Sydney")
- Posted: 2026-07-21 (111 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/prezzee/jobs/4698594006

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Sydney, n 6): p25 AUD 259k, median AUD 325k, p75 AUD 358k

## Description (the employer's text)

### About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

### About the role

Prezzee is looking for a commercially driven Head of Growth & Lifecycle to lead Prezzee's global growth strategy across our B2B and B2C customer base. In this high-impact leadership role, you'll shape the end-to-end customer journey, using data, experimentation, AI and personalisation to drive acquisition, retention and long-term customer value.

Working closely with Product, Data, Sales and Marketing, you'll lead a high-performing team and play a key role in accelerating Prezzee's next phase of growth.

### What You’ll Do

- Develop and execute Prezzee's global growth and lifecycle strategy, driving customer acquisition, activation, retention, expansion and long-term customer value.
- Identify high-impact growth opportunities and translate strategy into clear, measurable execution plans.
- Design and optimise end-to-end customer lifecycle programs, including onboarding, engagement, loyalty, reactivation and win-back journeys.
- Leverage data, AI, marketing automation and personalisation to deliver relevant customer experiences at scale.
- Lead a culture of experimentation through A/B testing and continuous optimisation to improve conversion, retention, customer lifetime value and commercial performance.
- Partner with Data and Analytics teams to uncover customer insights, define key growth metrics and use analytics to inform strategic decision-making.
- Oversee the MarTech ecosystem, ensuring data integrity, reporting, dashboards and customer insights support business growth.
- Collaborate with Product, Data, Sales, Commercial, Brand and Creative teams to optimise customer journeys and deliver shared growth outcomes.
- Influence senior stakeholders with clear, data-driven recommendations and commercial insights.
- Lead, coach and develop a high-performing Growth & Lifecycle team, fostering a culture of accountability, innovation and continuous improvement.
### What are we looking for

- Proven leadership experience in Growth, Lifecycle Marketing, CRM, Performance Marketing or a related discipline.
- A track record of driving customer acquisition, activation, retention and long-term customer value through data-driven growth strategies.
- Strong expertise in customer lifecycle marketing, segmentation, personalisation, marketing automation and experimentation.
- Commercially minded with strong analytical skills and experience using customer and revenue insights to optimise performance.
- Experience working with MarTech platforms, including CRM, CDPs, marketing automation and analytics tools.
- A collaborative leader with experience partnering across Product, Data, Technology, Sales and Marketing to deliver business outcomes.
- An inspiring people leader with excellent stakeholder management and communication skills.
- Strategic yet hands-on, with a customer-first mindset and a passion for continuous improvement.
- Experience working in a fast-paced, high-growth environment across B2B and/or B2C businesses.
### Why Join Prezzee?

You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.

At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.

BirthYay Leave – Celebrate you with a paid day off during your birthday month.

Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aprezzee%3A4698594006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
