# Team Leader at PBG

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Apbgconsultingllc%3A4705382006 (read 2026-11-12).

## Facts (observed)

- Company: [PBG](https://alderhq.app/companies/pbg)
- Location text: Washington DC (Onsite); Washington DC (Onsite)
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Washington DC (Onsite); Washington DC (Onsite)")
- Posted: 2026-08-14 (90 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://pbgtech.com/about/careers/jobs/?gh_jid=4705382006

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Washington DC, n 913): p25 $73k, median $110k, p75 $156k

## Description (the employer's text)

PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.

Location: Washington, DC

Clearance/Screening Requirements: Candidates must be U.S. Citizens, possess or be able to obtain the required SECRET security clearance.

### Position Summary

PBG’s McLean, VA office is seeking experienced frontline leaders to supervise teams supporting our federal customer’s technical operations, records management, and related program-support activities. This role will be responsible for work assignments, employee coaching, quality, productivity, security, customer service, and daily continuity in a high-volume, personally identifiable information-sensitive environment.

### Key Responsibilities

The Team Leader shall be responsible for the following (subject to evolving needs):

- Supervise assigned personnel and organize daily work to meet workload, schedule, quality, accuracy, and customer service requirements.
- Assign and rebalance tasks, monitor backlogs, validate completion, and elevate staffing or production risks.
- Provide hands-on coaching, onboarding support, refresher training, cross-training, and performance feedback.
- Conduct or support first-level quality reviews and ensure errors are corrected promptly and documented.
- Maintain accurate staffing, attendance, production, inventory, training, and issue-tracking records.
- Enforce Internal Controls, Privacy Act and PII requirements, standards of conduct, restricted-area policies, and secure-work practices.
- Coordinate with the Contract Program Support Manager and Deputy Program Support Manager on staffing, performance, employee relations, risks, and customer priorities.
- Support standard operating procedures and workflow updates, process improvement, special projects, surge responses, and authorized overtime.
- Communicate clearly with Government supervisors, contractor leadership, and team members.
- Participate in proposal oral presentations if required by the Government.
### Minimum Qualifications

- Bachelor’s degree or four (4) years of experience managing teams.
- Six (6) years of general office experience.
- Four (4) years of experience using Microsoft Word, PowerPoint, Excel, SharePoint, Outlook, and demonstrated customer-service experience.
- Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
- Strong oral and written communication skills.
- Ability to prioritize workload for small teams and demonstrate good organizational skills.
- Ability to effectively and politely interact with the public and provide excellent customer service.
- Ability to analyze, interpret, and apply regulatory material and internal controls.
- Ability to work on-site in Washington, DC and sustain long-term availability.
- Ability to lift and transport up to 45 pounds.
- Proposal-ready resume with complete month/year dates that clearly substantiates every mandatory qualification.
### Highly Valued Qualifications

- Prior experience with the Department of State, records management, scanning and imaging, data integrity, fraud support, or identity-related operations.
- Experience in high-volume, deadline-driven, and PII-sensitive environments.
- Supervisory, quality, records management, Lean Six Sigma, or related training or certification.
- Experience supporting workforce scheduling, production reporting, and continuous improvement.
#WHYPBG

We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.

Benefits:

- 401K Retirement Plan

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Apbgconsultingllc%3A4705382006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.