Paperless Post is seeking a Senior Product Manager I/II to refine and execute a growth roadmap for our Revenue Growth and Pricing product experiences. Used by millions of new and repeat customers per year, our pricing experience is a critical component of our user experience, spanning the entire B>S funnel. As a hypothesis-driven and data-conscious team leader, you’ll optimize and evolve our pricing model to meet business and user OKRs.

The job

Goal

Drive incremental Revenue and Events growth by working with our leadership team to develop and execute pricing strategies that optimize events volume, monetization, and user satisfaction across our end-to-end user experience.
Work closely with Product and Engineering, Product Marketing, CustOps and Data teammates to ensure growth tactics are rapidly delivered to users within our AI product development workflows.

How

Proactively refine, publish, and deliver a rolling multi-sprint roadmap with your local feature team, driving growth in prioritized OKRs.
Partner deeply with Product leadership, other feature teams, Finance, CustInsights, CustOps, and senior leadership across the company to translate company goals into a prioritized backlog of focused revenue growth tactics.
Effectively lead the PAYGO Working Group to align interests, communicate progress, and solicit feedback on team plans.
Serve as the primary in-house expert on product analytics and user insights within the pricing domain.
Quantitatively and qualitatively track success and failures, adjusting hypotheses and team priorities accordingly, with frequent high quality reporting to P/E and stakeholder audiences.
Craft hypothesis-driven A/B testing strategies to optimize conversion x monetization, rapidly executing tests and iterating with Engineering and Data partners.
Lead your cross-functional team by enabling, inspiring, and including them in the product development process.
Deeply integrate AI tooling into your personal and team workflows to increase your PM leverage in the definition, development, and optimization of your feature surfaces.

About you

6-9+ years of product management experience in a developer-centric environment. Previous exposure, education, or side projects in product design or engineering are a strong plus.
Curious, collaborative, and gritty. You’re a natural problem solver and enjoy partnering with engineers, designers, and other PMs. Ability to work effectively autonomously and jointly with teammates and stakeholders.
Excellent written and verbal communication skills. You author communications for different audiences and can deliver compelling user and business narratives with supporting data and insights.
Passionate about serving customers. You welcome user feedback of all kinds, and strive to resolve gaps between expectations and reality.
Practice maximum ownership. Our customer’s problems are your problems, and you are relentless in pursuing solutions and improvements.
Experienced with KPI/OKR-based product development, crafting product tactics and acceptance criteria to achieve business and user goals.
Experience with A/B testing, measuring the incrementality and holistic impact of your work. Recognition that compelling hypotheses and user experience patterns require test optimization and iteration.
Comfort defining and collecting data relevant to your domain, analyzing historical trends, and hypothesizing against the information you have (and in some cases, the data you don’t).
Strong toolkit for organizing, influencing, and executing across engineering teams in a fast-paced, agile environment.
Experience with ecommerce pricing strategies and optimization.

A little about us

The PP Product Management team is lucky enough to work at a truly product-driven company with millions of paying users. We take a data-driven approach to our product planning—working closely with our in-house data analysts, conducting extensive user tests, and collecting real-time user feedback. We’re proud to be building a thoughtful, high-touch, and high-impact product that users trust with their most important life events, and we’re looking for product enthusiasts with whom to share our ambitious vision.