Key Responsibilities

Join Optimal Care as a Billing Specialist and become an essential member of our billing team, ensuring timely and accurate processing of all claims and payments. As a Billing Specialist, you'll be responsible for the accurate and timely completion and submission of Medicare, Medicaid, private payer, and patient billing, along with accounts receivable tracking and follow-up. Reporting to the Billing Manager, you'll play a critical role in maintaining our revenue cycle by ensuring every claim is processed correctly and every account is monitored closely. This position offers an excellent opportunity to develop your healthcare billing expertise in a supportive team environment. You'll work with cutting-edge billing systems, collaborate with an interdisciplinary team, and gain hands-on experience with diverse payer requirements while contributing to the financial health of our organization.

What You'll Do

Accurate Billing & Claims Processing

Enter patient billing data accurately, including visit charges and supply charges, into the information system
Process and bill Medicare, Medicaid, private payer, and patient claims in accordance with payer requirements and organizational policy
Maintain complete and accurate billing and accounts receivable records
Prepare remittances for data entry with precision and attention to detail

Accounts Receivable Management

Monitor accounts receivable to support timely collection of payments
Assist with collection efforts by resubmitting bills to overdue accounts
Alert Billing Manager of seriously overdue accounts requiring escalation
Track payment patterns and identify potential collection issues

Reporting & Analysis

Assist in preparation of monthly billing and accounts receivable reports
Maintain accurate Medicare and Medicaid billing analysis reports
Provide data and insights that support billing performance monitoring
Document billing activities and maintain organized records

Quality Assurance & Communication

Alert management team members about late or missing documents required for billing
Establish and maintain positive working relationships with patients, payers, and other customers
Ensure all billing activities comply with payer requirements and organizational policies
Support billing team goals through collaborative problem-solving

Special Projects & Continuous Improvement

Perform specific projects relating to billing, data entry, and computer operations as required
Identify opportunities to improve billing processes and efficiency
Stay current on payer requirements and billing regulations
Maintain confidentiality of patient and organizational information at all times

What We're Looking For

Required:

High School Diploma or GED
At least 1 year of healthcare-related billing experience
Home care or hospice care billing experience preferred

Preferred:

Associate's degree
Homecare Homebase experience

Essential Skills:

Exceptional accuracy in data entry and claim processing
Understanding of Medicare, Medicaid, and private payer billing requirements
Strong ability to manage multiple accounts and deadlines
Excellent verbal and written communication skills
Ability to work effectively as part of an interdisciplinary team
Comfortable with billing software and information systems
Able to identify issues and work toward timely resolution

Personal Qualities:

Consistent attendance and follow-through on responsibilities
Takes initiative with minimal supervision
Handles frequent adjustments and shifting priorities with professionalism
Maintains confidentiality and displays courtesy in all interactions
Takes pride in accuracy and completeness of work
Works cooperatively with colleagues and supports team success

Why Join Our Team?

Gain comprehensive healthcare billing expertise across multiple payer types
Work with an experienced Billing Manager and collaborative team
See how your accuracy and attention to detail support organizational financial health
Opportunities to advance your billing career and take on new responsibilities
Office-based role with minimal travel and consistent schedule