OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.4/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2026 Best Places to Work in Chicago.

About the job

The Senior Manager, Operations Strategy Enablement will identify, develop, and scale strategic capabilities across Operations. This role will connect opportunities across Originations, Front Office, Backoffice, and Collections, helping the organization extend new and successful tools, technology, and operating practices.

As a centralized enablement leader, this individual will own complex, cross-functional initiatives from opportunity identification through implementation and measurable business impact. The role will partner closely with Strategy, Operations, Product, Technology, Analytics, Risk, Compliance, and other stakeholders to translate shared opportunities into scalable solutions that improve efficiency, customer experience, and operational performance.

What you get to do

Develop and maintain an Operations Strategy enablement roadmap aligned with organizational priorities and business objectives.
Identify proven capabilities, technologies, and operating practices that can be adapted and scaled across multiple operational functions.
Lead strategic enablement initiatives from business-case development through implementation, adoption, and performance measurement.
Translate operational needs into clear business requirements and partner with Product and Technology to develop scalable solutions.
Establish governance, workplans, milestones, dependencies, success measures, and decision points for complex cross-functional initiatives.
Drive alignment and accountability across functional teams while proactively managing risks, constraints, and competing priorities.
Support the expansion of automation, artificial intelligence, and other emerging capabilities.
Develop repeatable playbooks and implementation approaches that accelerate the rollout of new capabilities.
Measure initiative performance and adoption, using data and stakeholder feedback to identify opportunities for continued optimization.
Provide concise recommendations, progress updates, and decision support to senior leadership.
Build strong partnerships to promote consistent execution and enterprise-wide thinking.

What you will bring to the team

Bachelor’s degree in business, operations, strategy, finance, technology, or a related field; equivalent relevant experience will also be considered.
5+ years of experience in operations strategy, business transformation, operational excellence, product operations, program management, consulting, or a related discipline.
Demonstrated success leading complex, cross-functional initiatives from concept through implementation and measurable results.
Strong understanding of operational processes, technology-enabled transformation, and change management.
Ability to recognize connections across business functions and translate successful solutions into broader organizational capabilities.