# Customer Operations Specialist (Contract) at OpenTable > Remote · Philippines · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aopentable%3A8883176002 (read 2026-11-04). ## Facts (observed) - Company: [OpenTable](https://alderhq.app/companies/opentable) - Location text: Philippines (Remote); Remote Location - Philippines - Where it can be done from (inferred): Remote · Philippines (evidence: "Remote role open worldwide") - Posted: 2026-10-14 (21 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/opentable/jobs/8883176002 ## Pay and sponsorship - Posted pay: not posted - H-1B filings at this company for similar roles, FY26: 1 ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance)) ## Description (the employer's text) Job Title: Customer Operations Specialist (Contract) Location: Philippines (Remote) Duration: 12 months with potential to extend. Preferred Qualifications: Fluency in French or Italian is a plus ### About OpenTable With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture ### About the Job As a Customer Operations Specialist on our International RSS team, you will provide end-to-end operational and administrative support for our international customer base. You will play a crucial role in managing configuration setups, and maintaining high-quality account data. Working collaboratively across cross-functional teams, you will drive process improvements, and leverage modern tools for automation. This position offers an exciting opportunity to take ownership of operational projects while growing within a dynamic, fast-paced environment. ### Responsibilities - Conduct continuous quality assurance checks, data audits, and record validations to ensure systemic accuracy across all restaurant, hotel, customer, and group accounts. - Build, analyze, and distribute standard and ad-hoc operational reports and promotional management templates for key stakeholders. - Identify process bottlenecks and implement operational enhancements, utilizing modern AI and automation tools to optimize workflow efficiency. - Collaborate cross-functionally to manage business projects, refine team documentation, and support the development and communication of team processes. - Identify data discrepancies and work with relevant teams to resolve issues accurately and efficiently. - Provide high-quality administrative support, completing data entry, documentation, and routine tasks within agreed timelines. - Manage competing priorities to ensure all operational deliverables meet established quality standards and deadlines. ### Minimum Qualifications - 1 year of experience in an administrative, operational, customer support, implementation, or hospitality-related role. - Experience managing data entry, maintaining customer records, and using CRM or administrative software systems. - Demonstrated ability to manage multiple priorities and tight deadlines while maintaining high attention to detail. - Strong written and verbal communication skills with a track record of effective stakeholder collaboration. - Proficiency using Microsoft Office or Google Workspace suite. ### Preferred Qualifications - Experience in the restaurant, hospitality, or SaaS technology industry. - Prior background onboarding customers, delivering software training, or conducting quality assurance audits. - Hands-on experience with workflow management tools such as Jira, Trello, or Monday.com. - Familiarity with reporting tools, data analysis, and promotion creation systems. - Familiarity with OpenTable products and restaurant operational workflows. - Fluency in French or Italian is a plus ### Benefits - Benefits of this role will be discussed during the interview process. ### Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aopentable%3A8883176002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.