# Account Manager at OpenTable

> Remote · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aopentable%3A8726414002 (read 2026-11-06).

## Facts (observed)

- Company: [OpenTable](https://alderhq.app/companies/opentable)
- Location text: Washington, DC; Remote Location - Washington DC
- Where it can be done from (inferred): Remote · United States (evidence: "Remote role open worldwide")
- Posted: 2026-08-18 (79 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/opentable/jobs/8726414002

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Washington DC, n 649): p25 $78k, median $113k, p75 $160k
- H-1B filings at this company for similar roles, FY26: 1 ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance))

## Description (the employer's text)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

### About the Job

As an Account Manager, you will act as a trusted restaurant consultant and manage a diverse portfolio of accounts throughout the Washington, DC area. You will champion our restaurant partners by managing the full post-sale customer lifecycle, helping them optimize reservation flows, improve operations, and maximize revenue. By driving meaningful product adoption and gathering crucial feedback for our upgrades, you will have a tangible impact on the success of both local businesses and our global network. This role involves significant time in the field to cultivate strong, in-person relationships primarily in DC, and secondarily in the Maryland and Virginia region. This hire must be located in Washington, DC or metro commutable suburbs.

### Responsibilities

- Serve as a strategic advisor to restaurant partners by cultivating relationships, conducting data-driven business reviews, and acting as the primary contact for customer inquiries.
- Achieve quarterly sales and retention objectives by identifying opportunities to provide premium marketing tools and aiding in contract renewals.
- Optimize restaurant operations by assisting with system configurations and educating operators on actionable industry trends.
- Collaborate with your Account Executive counterparts through an account management lens, embodying OpenTable’s #WinAsOne value.
- Collaborate cross-functionally with marketing on occasional promotional programs.
- Provide crucial product feedback by capturing restaurant feature requests and functionality requirements to guide future system upgrades.
- Conduct regular in-person meetings with restaurant partners in your market, dedicating up to 75% of your time to in-person field engagements.
- Strengthen local community presence by representing OpenTable at industry events, expected less than 10% of time.
### Minimum Qualifications

- 3+ years of account management, customer service, or equivalent experience within a restaurant or hospitality environment; restaurant experience preferred.
- Comprehensive understanding of restaurant operations and management, including familiarity with Profit and Loss financial statements, specifically around marketing and ROI.
- Proven ability to handle business objections, utilize a consultative sales approach, conduct marketing and ROI analyses, and effectively present data-driven insights.
- Excellent organizational, communication, and interpersonal skills, with the ability to manage time effectively while working independently in a remote or field setting.
- Proficiency with modern productivity tools, including Google suite (Sheets, Docs, etc.) and Apple operating systems, as well as experience tracking activity in customer relationship management (CRM) software such as Salesforce.
### Preferred Qualifications

- Advanced analytical skills with a strong track record of identifying new business opportunities within existing client portfolios.
- Experience collaborating seamlessly across multiple departments to achieve strategic results in a fast-paced environment.
- Demonstrated ability to lead training sessions and deliver compelling presentations to business operators and leadership groups.
- High adaptability and appreciation for working in an innovative, forward-thinking environment.
- Familiarity with the local hospitality and restaurant landscape in the Washington, DC market.
### Benefits and Perks

- Work from (almost) anywhere for up to 20 days per year

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aopentable%3A8726414002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.