Bilingual Pharmacy Technician (English/Spanish)

El, Paso, Texas | On-Site | Full-Time

Who We Are

NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.

What We Are Looking For

At NuvemRx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values:

Mission Always: Every choice is a chance to serve our customers and improve healthcare
Be a Pioneer: Take initiative, solve problems, and build what does not yet exist
Do the Right Thing the Right Way: Lead with integrity, compliance, and thoughtful execution
Stronger Together: Own your role, collaborate deeply, and elevate the team

About the Role

NuvemRx is seeking a bilingual (English/Spanish) Pharmacy Technician at our pharmacy at 4875 Maxwell Avenue, El Paso, Texas 79904. Fluency in both English and Spanish is required.

You will work Monday-Friday, with no nights, weekends, or major holidays. You'll play a vital role supporting our Spanish-speaking patient population while ensuring accurate, compassionate, and efficient pharmacy care.

What You'll Do

Prescription Processing & Patient Service

Assist the pharmacist with serving patients and maintaining the pharmacy department.
Sterilize surfaces and equipment and prepare the pharmacy for opening.
Greet customers and answer questions.
Receive prescriptions and check their validity.
Process prescriptions electronically and ensure all information is complete and accurate.
Resolve issues when they arise (e.g., rejected insurance claims).
Select the appropriate medicine and measure dosages to fill prescriptions.

Operations & Compliance

Sort, stock, label medication, and monitor inventory.
Undertake administrative tasks (e.g., record-keeping) as assigned.
Comply with all security measures and quality standards and activities.
Maintain current HIPAA, HITECH, and FWA credentialing.
Assist the pharmacist with clinical and non-clinical operations; document and report quality issues appropriately.
Package orders per policies and procedures.
Coordinate medication delivery location and estimated time with patient.
Prepare and arrange delivery of medication with courier or shipping service.
Communicate with insurance carriers to obtain payment for prescription claims.
Answer incoming calls for prescription orders, refills, and make outgoing follow-up calls; triage and escalate as needed.

What You Bring

Core Capabilities

At least one year of proven experience as a pharmacy technician.
Certified Pharmacy Technician (CPhT) certification, if required in the state of practice.
Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
Excellent communication and customer service skills.
Outstanding organizational skills; reliable with a keen eye for detail.
Successful completion of a pharmacy technician program, if required in the state of practice.

Preferred Experience

Experience with Pioneer pharmacy system.

Language Requirement

Fluent bilingual proficiency in English and Spanish (required).

Who Thrives in This Role

You take pride in accuracy and understand that precision in a pharmacy setting directly impacts patient safety.
You are organized, reliable, and can manage a busy workflow without cutting corners.
You communicate clearly and compassionately with patients.
You proactively stay current with compliance requirements and pharmacy best practices.
You are passionate about bridging language barriers and ensuring every patient — regardless of their primary language — feels heard and well-served.

Benefits

On-site work environment within a Federally Qualified Health Center
Monday–Friday work hours; no nights, no weekends, closed most federal holidays
Competitive compensation
Competitive PTO
Medical, dental, vision
401(k) with match
Life and disability coverage
Employee Assistance Program
Mission-driven team

Compensation