# Senior Programme Management Consultant – ServiceNow SPM at NTT DATA, Europe & LATAM, Branch in USA, Inc.

> Remote · Latin America · Senior · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Anttdatausa%3A8868413002 (read 2026-11-15).

## Facts (observed)

- Company: [NTT DATA, Europe & LATAM, Branch in USA, Inc.](https://alderhq.app/companies/ntt-data-europe-latam-branch-in-usa-inc)
- Location text: LATAM; LATAM (Remote)
- Where it can be done from (inferred): Remote · Latin America (evidence: "Location: LATAM; LATAM (Remote)")
- Posted: 2026-10-05 (41 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/nttdatausa/jobs/8868413002

## Pay and sponsorship

- Posted pay: $75k–$85k per year (from the description)

## Description (the employer's text)

Location: 100% remote, seeking candidates located in LATAM.

Contract Length: 1 year, with potential for extension.

Contract Rate: $36-41 per hour in USD. Final rate will be determined based on relevant experience and overall fit for the position.

NTT DATA is seeking a Senior Programme Management Consultant – ServiceNow SPM with extensive experience in programme and portfolio management, PMO governance, Strategic Portfolio Management (SPM), and enterprise portfolio platforms. The consultant will oversee a portfolio of projects, support Fund-wide critical initiatives, strengthen governance and reporting, and contribute to the implementation, adoption, and continuous improvement of ServiceNow Strategic Portfolio Management.

### Responsibilities

- Oversee a portfolio of projects to ensure alignment with organizational goals and strategic priorities, while monitoring project performance, risks, opportunities, and required corrective actions.
- Manage stakeholder communication and expectations across the project portfolio and provide regular portfolio and project updates to senior management.
- Ensure projects follow established PMO governance standards, frameworks, and best practices, including project reviews, quality monitoring, risk management, and timely escalation of issues.
- Support the design, implementation, adoption, and continuous improvement of the ServiceNow Strategic Portfolio Management (SPM) platform, including portfolio structures, workflows, dashboards, reporting, governance processes, and data quality.
- Support SPM implementation activities including process design, data readiness, testing, stakeholder engagement, adoption, portfolio workflows, resource management, and benefits-tracking capabilities.
- Continuously evaluate and improve PMO tools and processes to strengthen project tracking, portfolio reporting, governance, and overall project management effectiveness.
- Support Fund-wide critical projects and work closely with project managers to strengthen delivery, address complex project issues, and achieve optimum results.
- Mentor and guide project managers and promote effective collaboration across cross-functional teams while fostering continuous improvement in project management practices.
- Work with senior leadership to support portfolio prioritization, demand management, resource and capacity planning, benefits tracking, and alignment of projects with organizational strategic objectives.
- Maintain and enhance project and portfolio performance reports and executive dashboards covering portfolio health, prioritization, resource and capacity information, risks, benefits, and critical milestones.
- Maintain comprehensive project documentation and promote consistency in project management and reporting practices across the portfolio.
- Collaborate with Risk Management, Security, the Business Transformation Unit, Communications, and project teams to support risk mitigation, security requirements, process reengineering, change management, and project communications.
- Work with the license provider and system integrator supporting critical projects to maintain effective vendor relationships and smooth project operations.
### Required Experience

- Demonstrated experience applying Strategic Portfolio Management (SPM) practices in a PMO or enterprise portfolio environment is required.
- A minimum of seven years of progressively responsible experience in project or programme management, administration, or related area is required.
- Experience in successfully managing and completing complex project(s) in a multicultural environment is required.
- Knowledge of Strategic Portfolio Management (SPM) concepts, processes and methodologies is required.
- Experience working with a Strategic Portfolio Management (SPM) platform to support portfolio planning, prioritization, governance, demand/project management, resource and capacity management, benefits tracking and portfolio reporting is required.
- Working experience in the pension (or financial) ERP system is required.
- Experience in implementing projects and Programs end to end including process improvement, Project planning and implementation, Project tracking, documentation, reporting and dashboard is required.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Anttdatausa%3A8868413002 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.