About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

The Role:

We are seeking an experienced, driven, and customer-focused Engineering Manager to lead our team of skilled engineers in the development and delivery of our Windows desktop applications and core PDF technologies.

The ideal candidate will have a relentless focus on delivering an exceptional user experience, have a strong technical background, proven leadership abilities, and experience in managing teams operating under Agile and Scrum frameworks. You will play a pivotal role in driving team performance, ensuring high-quality software delivery, and fostering a collaborative and innovative engineering culture.

Key Responsibilities

Lead, mentor, and inspire teams of C++ and C# application engineers, taking accountability for delivery across your teams.
Actively foster a high bar for engineering excellence with a culture of continuous improvement, collaboration, and accountability.
Encourage and enable a customer-centric mindset within the team, working closely with our product and partner teams to develop solutions that exceed our customer expectations.
Support professional growth through regular feedback, coaching, and performance reviews.
Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices.
Lead communication with stakeholders from other teams, creating focused space for engineers to do their best work.
Collaborate with the wider engineering organisation to contribute to and improve company-wide best managerial and technical practices and standards.
Champion and implement modern AI-assisted development practices and agentic workflows to maximize team efficiency and transparency, using metrics to identify process improvements and make data driven decisions.
Align engineering efforts with business goals, product vision, and technical strategy.
Proactively identify risks, dependencies, and mitigation plans.

Required Skills and Qualifications

3-5+ years as an Engineering Manager in a software development environment with direct experience leading cross functional teams.
Strong understanding of application development and release management.
Experience with Windows or Desktop development is a plus.
Track record of shipping user focused applications and products.
Hands-on experience with modern development practices such as Agentic Workflows, CI/CD, unit testing, and version control (Git).
Proven experience leading teams using Agile and/or Scrum methodologies.
Ability to quickly build trust, motivate, mentor, and develop high-performing teams.
Strong communication, organizational, and decision-making skills.
Ability to work with a diverse set of teams and individuals with various working styles to drive clarity, make decisions and simply get things done.
Experience working cross-functionally with Product, Design, QA, and CX teams.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

One team, One mission

Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.

Own it

We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.

Accountable to our customers

We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.

Excellence in execution

Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.