# Senior Manager, Payments & Financial Analytics at National Information Solutions Cooperative (NISC) > United States · Manager · Analytics / Data science · open. Source: https://alderhq.app/jobs/greenhouse%3Anisc%3A8160155 (read 2026-11-04). ## Facts (observed) - Company: [National Information Solutions Cooperative (NISC)](https://alderhq.app/companies/national-information-solutions-cooperative-nisc) - Location text: Atlanta, GA; Atlanta, GA - Where it can be done from (inferred): United States (evidence: "Location: Atlanta, GA; Atlanta, GA") - Posted: 2026-08-26 (70 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/nisc/jobs/8160155 - Skills listed (inferred): Python, SQL, LLMs ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Atlanta, n 14): p25 $89k, median $117k, p75 $165k ## Description (the employer's text) ### About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 1,200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. ### Job Summary The Director of Financial Services & Analytics is responsible for supporting profitable performance, risk optimization, and member/customer value across the credit card portfolio. This role will support portfolio performance, payment applications, product performance, customer and lifecycle management contributing to the overall strategy, and will assist in P&L analysis. The role will partner closely with Finance, Risk, Marketing, Operations, and Technology to optimize acquisition, engagement, retention, and payment processing performance. ### Essential Duties ### Credit Card Portfolio Strategy & Management - Support VP in P&L management including revenue, billing performance, interchange, fee income, and expense management - Develop and contribute to strategic growth around acquisition, activation, and usage - Support pricing strategy development, line assignment, balance transfer strategy, and promotional programs - Monitor portfolio performance and recommend actions to improve risk-adjusted returns - Evaluate new product features, rewards structures, and partnership opportunities ### Analytics & Decision Science Leadership - Develop and maintain segmentation models, profitability modeling, lifetime value analysis, and forecasting - Support test-and-learn experimentation frameworks (A/B testing, champion/challenger models) - Translate data insights into actionable business strategies - Build and evolve customer and internal facing payment applications, dashboards and KPIs for executive reporting - Serve as subject matter expert in SQL-based data environments; extract, manipulate and interpret large transactional datasets. ### Credit Risk & Compliance - Ensure adherence to regulatory requirements - Support internal audits and regulatory exams ### Treasury Knowledge - Partner with Finance and Treasury to analyze payment flows and provide recommendations to settlement timing, liquidity forecasting, and transaction cost management - Oversee payment operations within utility/banking frameworks, ensuring operational efficiency and financial control - Evaluate and improve billing processes, interchange optimization, fee income, and cost of funds - Analyze transaction lifecycle performance including authorization rates, disputes, fraud exposure, and chargebacks ratios and improve payment acceptance - Develop strategies to reduce chargeback ### Customer Lifecycle Management - Optimize customer journey from acquisition through retention - Develop activation campaigns and engagement strategies - Identify attrition risk and implement retention strategies - Drive digital engagement and card-on-file strategies ### Cross-Functional Leadership - Collaborate with Finance on forecasting and capital planning - Partner with Marketing on targeted campaigns and acquisition strategy - Work with Technology to enhance data infrastructure and reporting - Support relationships with payment processors, banks, networks (e.g., Visa/Mastercard), and external vendors ### Knowledge, Skills, & Abilities ### Required - 8+ years of experience in payment processing portfolio management, treasury management, or financial analytics - Strong understanding of , pricing strategy, and portfolio optimization - Advanced analytical capability (SQL, LLM’s, Python, R, SAS, or similar tools) - Experience supporting P&L analysis, forecasting and reporting or large product portfolio - Proven leadership experience managing analytical and/or product teams --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Anisc%3A8160155 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.