About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

NinjaOne is seeking a Communications Manager to help find and tell the stories that shape how we show up in the world, with primary ownership of two highly visible programs: our podcast and our global speaker programs. Reporting to the Senior Editorial Manager, you’ll be an essential part of our growing Thought Leadership team and play a key role as a storyteller and news hunter, while you own strategy, execution, and results across both programs.

On the podcast side, you'll set the vision and run the show end to end: format, guest strategy, editorial calendar, production, distribution, and growth. On the speaker side, you'll run a robust, always-on program that identifies, pitches, and prepares NinjaOne experts and executives for conference stages, panels, and industry events worldwide, from submission to post-event follow-through. Beyond those two programs, you'll flex into the broader work of the Thought Leadership and Communications teams, contributing to bylines, blogs, social, PR support, and rapid response, as priorities and timing allow.

This is a role for someone who is equal parts storyteller, producer, and program manager: a person with strong editorial instincts, a deep network (or the drive to build one), and the organizational discipline to run many moving pieces at once.

Location - Hybrid in Austin, TX. We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, NJ, NC, NY, OH, OR, TN, TX, VA, & WA.

What You’ll be Doing

Own our podcast strategy and execution

Set the strategy: Define the show (or shows) vision, audience, formats, and cadence, and align it to company narratives and business goals. Decide what we make, why, and how we'll measure success.
Build the guest pipeline: In partnership with the business, identify, recruit, and book compelling guests, including customers, partners, analysts, industry voices, and NinjaOne experts and executives. Prep them so every conversation is sharp, credible, and human.
Produce: Plan episodes, support research and question sets, and work closely with the host to ensure preparation in advance. Support end-to-end production, including scheduling, recording, editing, show notes, and publishing, working with internal teams and agency partners.
Distribute and grow: Own the promotion and distribution strategy across podcast platforms, social, email, and owned channels. Partner with video, design, social, and PR to repurpose each episode into clips, quotes, articles, and other assets.
Measure and iterate: Track downloads, listener growth, engagement, and downstream impact. Use the data to refine format, topics, and promotion, and to test new formats and channels.

Own our global speaker program

Build and run the program: Develop the process and own the calendar for NinjaOne's speaking engagements, including which voices we put forward, and how we prioritize across regions and audiences.
Find new opportunities: Research and track conferences, panels, and industry events; manage calls for speakers and submissions; and pitch NinjaOne experts and executives for the right stages, including global Tier 1 events.
Develop the speakers: Work with executives and subject matter experts to craft abstracts, themes, narrative arcs, and talk tracks tailored to each audience. Provide coaching, rehearsal, and feedback to help our speakers deliver.
Amplify and measure: Turn every appearance into content and conversation through social, press, and follow-up. Report on program performance, including reach, quality of stages, pipeline and brand impact.