Principal Revenue Enablement Manager

Location: Boston, MA - Hybrid

Department: Knowledge & Training / Revenue Enablement

Reports to: Senior Director, Sales Enablement

Travel: Occasional travel for workshops, Sales Kickoff, and team events

Role overview

Nasuni is looking for a Principal Revenue Enablement Manager to strengthen readiness, capability, and execution across our global Sales and Customer Success organizations.

This is a Principal-level individual contributor role supporting a global GTM organization of approximately 200 people. You will own major enablement capabilities and enterprise-scale programs while partnering closely with Sales and Customer Success leadership, Product Marketing, Product, Revenue Operations, and frontline managers.

A major opportunity in this role is building and scaling Customer Success enablement where foundational programs do not yet exist, while continuing to advance seller readiness, product enablement, sales methodology, coaching, onboarding, manager enablement, and ongoing capability development.

At this level, success goes beyond delivering strong training. You will diagnose field-performance and capability gaps, determine whether enablement is the right solution, shape the intervention strategy, align cross-functional stakeholders, and measure whether behavior and business performance changed. You will also help shape how the Enablement function operates, scales, and uses data and AI to improve GTM readiness.

Level and scope

You will independently own major enablement capabilities and high-impact programs with broad influence across Sales and Customer Success. You will be expected to anticipate emerging needs, translate GTM priorities into multi-quarter enablement plans, and advise leaders on where enablement investments will have the greatest impact.

You will lead cross-functional alignment around program strategy, governance, content, delivery, reinforcement, technology, and measurement. You will also establish repeatable standards and frameworks that improve how enablement is planned and executed across the function.

The role requires the judgment to distinguish a training problem from a process, product, manager, messaging, tooling, or organizational issue - and to recommend the right response.

What you'll do

Own major Revenue Enablement programs and capability areas end-to-end, from needs assessment and strategy through design, delivery, reinforcement, measurement, and continuous improvement.
Build and scale a Customer Success enablement strategy and roadmap, including post-sale onboarding, value realization, renewal and expansion conversations, customer engagement, and role-specific capability development.
Partner with Sales and Customer Success leaders to identify performance and skill gaps, advise on enablement priorities, and translate business needs into scalable capability-building plans.
Develop multi-quarter enablement plans aligned with major GTM priorities, product evolution, field needs, and business objectives.
Design and deliver high-impact live, virtual, and on-demand enablement across product readiness, competitive positioning, sales methodology, customer conversations, process, tools, and professional skills.
Translate complex product, technical, market, and customer information into practical talk tracks, playbooks, objection handling, practice activities, coaching resources, and field-ready guidance.
Lead cross-functional enablement planning for major product launches, new use cases, sales plays, campaigns, and significant GTM changes.
Coach sellers and Customer Success professionals on discovery, executive communication, objection handling, deal strategy, storytelling, value realization, and customer conversations.
Drive adoption and reinforcement of structured sales methodologies such as MEDDPICC, Challenger, Command of the Message, or comparable frameworks.
Build scalable manager-enablement and reinforcement mechanisms that help frontline leaders coach consistently and sustain behavior change.