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MyFunded Futures

Compliance Officer - Business Conduct

Plano, Texas; HybridHybrid · United States
MyFunded Futures
POSTED 10 SEPT
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Role
63 days opentrue age
Posted 10 Sept
Pay
$52k–$122kno pay posted
Market p25–p75
$52k–$122k
Dallas · n=572 · 365d to 12 Nov
CompanyMyFunded Futures →
8open roles
Opened · 30d
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Closed · 30d
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Market
416,676open · Other
Opened · 7d
+40,15910% of open
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625,177open
All tracked boards · live 13 Nov · n=416,676

At My Funded Futures, we’re transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed.

We blend innovation, transparency, and performance to create opportunity — helping traders scale faster and smarter. If you’re passionate about fintech, financial markets, and data-driven growth, you’ll fit right in.

Explore our open roles below and see how you can help us shape the future of funded trading.

The Compliance Officer - Business Conduct will be responsible for making sure that how the firm markets, sells, communicates, and treats its customers holds up to legal, regulatory, and internal standards. This role owns the conduct side of compliance: advertising and performance claims, affiliate and influencer activity, sales and support practices, customer disclosures, complaint handling, conflicts of interest, and trader conduct standards.

Reporting to the Chief Compliance Officer, the Compliance Officer will design, implement, and manage a business conduct program that keeps the firm's commercial engine moving quickly without creating consumer protection, advertising, or reputational exposure. This leader will partner with marketing, growth, product, trading operations, risk, and legal to embed conduct standards into daily processes rather than bolt them on after launch.

Key Responsibilities

Business Conduct Program

  • Own the MyFundedFutures business conduct program, including the code of conduct, conflicts of interest policy, personal trading, and handling of confidential or material non-public information.
  • Establish written policies, monitoring routines, and escalation paths that are proportionate to the firm's size and pace.
  • Serve as the internal point of contact for conduct questions from employees, contractors, and partners.
  • Partner with People Operations on conduct-related investigations and disciplinary outcomes.

Marketing, Advertising, and Claims Review

  • Own the review and approval process for marketing and sales content across paid media, organic social, email, web, and in-product messaging.
  • Set standards for performance, payout, and earnings claims, including substantiation requirements, source documentation, and required disclosures.
  • Build a compliant framework for testimonials, endorsements, and user-generated content consistent with FTC endorsement and advertising guidance.
  • Establish and police the rules of the road for affiliates, influencers, and referral partners: contractual conduct terms, prohibited claims, disclosure requirements, monitoring, and enforcement including offboarding.

Customer-Facing Practices and Disclosures

  • Review customer-facing terms, plan descriptions, rules of engagement, fee schedules, and promotional terms for clarity, accuracy, and consistency with actual practice.
  • Set standards for how rule changes, plan changes, and pricing changes are communicated to existing customers.
  • Review billing, refund, cancellation, and discount practices for fairness and consistency, and work with finance and support on chargeback and dispute patterns.
  • Set conduct standards and review protocols for onboarding, and support communications, including scripts, macros, and chat responses.

Complaints, Escalations, and Inquiries

  • Build and operate a centralized complaint intake, logging, triage, and resolution process with defined ownership and turnaround expectations.
  • Perform root cause analysis on complaint trends and drive corrective action into product, marketing, and support.
  • Manage responses to consumer protection inquiries, regulator correspondence, platform and processor inquiries, and reputational escalations in coordination with legal and external counsel.
  • Track remediation to completion and document outcomes.

Trader Conduct and Account Integrity

  • Maintain trader conduct standards covering prohibited practices, account sharing, coordinated or collusive activity, misuse of platform latency or pricing, and misrepresentation during onboarding.
  • Partner with risk and trading operations on detection, review, and enforcement, and make sure enforcement decisions are documented, consistent, and defensible.
Source · MyFunded FuturesFirst seen 7 NovOriginal ↗