About Team

The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth.

Role Overview

We're hiring a Staff Salesforce Engineer to own the architecture, design, and evolution of our CRM platform. This role combines deep technical leadership, hands-on solution design, and a modern engineering mindset that embraces AI-powered development responsibly. As a senior individual contributor, this person sets technical direction and raises the engineering bar through architecture, design, and mentorship.

What You'll do

Lead architecture, design, and development of scalable Salesforce solutions — custom applications, automations, and integrations
Translate business requirements into secure, maintainable, technical solutions aligned with long-term platform strategy
Partner with business stakeholders, product teams, and engineering to refine requirements and deliver high-quality solutions
Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design
Drive platform optimization across performance, scalability, usability, and governance
Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
Troubleshoot complex production issues and drive long-term, scalable resolutions
Identify tech debt and drive modernization efforts across the Salesforce ecosystem
Leverage AI-powered engineering tools (Apex Guru, GitHub Copilot, Salesforce Agentforce Vibes, Claude Code) to improve productivity and code quality — with strong judgment on security, privacy, and accuracy.

Responsibilities

Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices
Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design
Lead technical design sessions and identify gaps between current-state and future-state solutions
Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate
Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence
Support team growth by coaching, developing talent, and helping build a high-performing engineering organization
Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving
Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution

Minimum Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
12+ years of Salesforce engineering or technical leadership experience within global SaaS organizations
2+ years directly managing engineering teams — hiring, performance management, and career development
Strong hands-on experience with Sales Cloud (opportunity/lead management, forecasting, territory/assignment rules) and Experience Cloud (portal architecture, sharing sets, guest user security, community licensing) required.
Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and platform customization
Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery
Salesforce certified Application Architect and System Architect certifications strongly preferred

Success Measures

In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape. Build trusted relationships with key stakeholders and engineering partners.
In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives. Establish yourself as a trusted technical leader within the Sales Apps team.